Uber Operations Manager Global Catalog Ops Retail 

United States, West Virginia 

562246902

About the Role

You will play a dual role: executing data-driven analysis and leading operational projects. Success in this role requires strong technical skills, strategic thinking, and cross-functional collaboration with engineers, product operations, and local teams. The ability to extract and synthesize insights from product and operational data using tools like SQL is essential.

What the Candidate Will Do

• Operational Excellence & Project Execution : Manage and execute cross-functional projects, including root-cause analysis of catalog quality issues and resolution tracking.

• Data Analysis & Performance Monitoring : Conduct deep-dives into catalog metrics, surface key insights, and measure the success of initiatives. Drive improvements in catalog accuracy and consistency across all regions.

• Process Design & Scalability : Develop scalable global processes that support efficient catalog operations. Apply a data-driven approach to identify bottlenecks, automate workflows, and prioritize high-impact improvements.

• Stakeholder Engagement : Collaborate closely with regional catalog teams, product operations, and engineering to ensure seamless execution and knowledge sharing across countries.

What You’ll Gain

• Exposure to a highly global and multicultural team, partnering with colleagues across diverse markets.

• Opportunities to engage with stakeholders at all levels, from frontline agents to senior leadership.

• Learn from industry leaders and build a strong international network within Uber.

• Experience solving complex, real-world problems in a fast-paced, innovative environment.

Basic Qualifications

• Bachelor’s degree or equivalent practical experience.

• 3+ years of relevant professional experience (operations, strategy, analytics, or technology).

• Advanced proficiency in SQL and working knowledge of Python.

• Strong analytical and problem-solving skills; able to translate data into actionable insights.

• Excellent organizational and multitasking abilities.

• Effective communicator across technical and non-technical stakeholders.

Preferred Qualifications

• Experience analyzing large, unstructured datasets to generate business insights.

• Strong ability to evaluate impact across business functions and propose scalable solutions.

• High degree of ownership and adaptability in a dynamic, evolving environment.

• Prior experience designing operational dashboards and analytical workflows.

• Proven track record in process optimization and continuous improvement initiatives.

For New York, NY-based roles: The base salary range for this role is USD$106,000 per year - USD$118,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link .