מציאת משרת הייטק בחברות הטובות ביותר מעולם לא הייתה קלה יותר
Google Senior Manager Customer Support Digital Transformation gTech Ads India, Telangana, Hyderabad 561863170
25.03.2025
Minimum qualifications:
Preferred qualifications:
- Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
- 10 years of experience in a solution engineering or architecture role.
- 5 years of experience writing code in one or more programming languages.
- 5 years of experience in designing workflows/customer user journeys optimized for Customer Experience.
- 5 years of experience in stakeholder management, professional services, or technical consulting.
- Experience with AI enabled solutions.
Preferred qualifications:
- Experience in developing or implementing AI strategy, roadmap, for customer services or support.
- Experience with AI and tech enabled self help support and troubleshooting for customer support.
- Experience with traditional AI, GenAI, Agentic AI, across text and multi-modal applications.
- Knowledge and experience using Google Ads or other online advertising solutions and the media/tech landscape.
- Demonstrate a cultural understanding and be comfortable working with global teams.
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