JPMorgan Resolution Stress Testing Markets - Vice President 

United States, New York, New York 

559513916

As an Associate in the Product Operations team, you will be a self-starter focused on the governance, adoption and usage of agility tools within Product, Experience, Data and Technology teams. You will have the ability to manage multiple stakeholders across the Consumer & Community banking community. You will contribute in a dynamic environment as both an individual contributor and as part of broader, collaborative efforts.

Job responsibilities

• Create and define tooling solutions for CCB Product, Experience and Technology Agility Tools
• Focus on adoption of consistent tool usage across the PXT community by reviewing requested changes to policies and providing recommendations, and work with products to drive adoption of new policies
• Draft, publish and maintain system and process documentation as a source of reference for PXT
• Provide team guidance to product teams on usage of Agility tools and practices
• Focus on delivering the PXT leadership vision even when encountering headwinds
• Leverage analytic tools to provide insights and guidance on tool usage and areas for improvement
• Build and maintain relationships across PXT community in order to effectively guide and influence change
• Identify opportunities to help teams better adhere to our data quality standards
• Ensure strategic updates are represented in the tool and work closely with training teams to create training content as tool usage evolves and policies change
• Participate in community engagement and represent Product Operations in key forums

Required qualifications, capabilities, and skills

• Bachelor’s degree
• 2+ years product, change management or process improvement experience.
• Exceptional written and verbal communication skills, including experience with executive level communication.
• Ability to build strong internal and external client relationships.
• Proficiency with Microsoft Office products.
• Candidates must be self-motivated and confident in ambiguous circumstances.
• Agile product experience.
• Agile project management tools including Align, Jira, Confluence.

Preferred qualifications, capabilities, and skills

• Experience working on projects through all phases of a software development lifecycle