Amazon Business Operations Manager WWPS ES - Field 

United States, Texas, Arlington 

55870434

Sales, Marketing and Global Services (SMGS)This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance.
Key job responsibilities
•Own P&L in partnership with Line of Business leadership: plan, forecast, and execute on the monthly, quarterly, yearly objectives
•Act as Single Point of Contact for the Line of Business
•Drive operational optimization and efficiency while maintaining the ideal customer and employee experience
•Define and lead business performance inspection mechanisms. Own escalations and raise operational concerns.
•Ideate and lead initiatives focused on driving business performance, efficiency, and effectiveness of field teams
•Drive strategic planning for one or many areas supported by the Field Operations team
•Own communication with business stakeholders, finance, and recruiting regarding planning and execution within scope
•Define and lead area’s rhythm of business
•Drive business performance by tracking
performance and attainment of objectives and goals.
•Define and continuously drive education of strategic and operational metrics and showcase how operational decisions can impact customer experience.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSWork/Life Balance
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 5+ years of Microsoft Excel experience
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
- Experience with sales CRM tools such as Salesforce or similar software
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- Current, active US Government Security Clearance of Top Secret or above

- 5+ years of finance, business management and sales operations experience
- Experience working within a high-growth, technology company