Lead a cross-functional enablement team responsible for equipping MongoDB’s global GTM teams with the knowledge, tools, content, and processes they need to effectively sell and support MongoDB’s solutions
Lead and integrate Sales, Pre-Sales, Partners, Customer Success, and Professional Services into a cohesive global enablement strategy, ensuring alignment across teams and regions
Align enablement efforts with business outcomes, ensuring that GTM teams globally are equipped to deliver value at every stage of the customer journey—from awareness through retention and expansion
Partner with leadership to implement change management strategies that support large-scale business transformation and adoption of new methodologies
Build scalable enablement programs that support global consistency while allowing for regional adaptation
In conjunction with your leads (Enablement Training & Enablement Strategy), lead the global enablement team in alignment with the Sales & Success goals, collaborating with the Chief Commercial Officer, Sales, Customer Success, Product, and Marketing
Build a clear enablement roadmap to support global GTM teams in reaching revenue, deal velocity, and sales efficiency targets
Lead the creation and implementation of key GTM playbooks, training programs, competitive intelligence, and role-based competencies for sellers
Establish data-backed methodologies to measure enablement effectiveness, improve productivity, and inform strategic GTM decisions
Design and implement a forward-looking approach to leveraging AI-driven tools to enhance productivity, content personalization, and automation in GTM workflows
Partner closely with senior leadership, revenue operations, product marketing, and technology teams to ensure enablement programs align with business goals
Continuously optimize enablement programs based on feedback, competitive insights, and the latest industry trends to maintain a world-class enablement function
Lead and develop the GTM Enablement team to:
Create and deliver training programs, both in-person and virtual, to enhance the skills and knowledge of the GTM team. Key knowledge areas include but are not limited to Command of the Message, MEDDICC, Challenger Sale, Pipeline Generation, Strategic Account Planning, data analysis, and more
Develop and lead the onboarding process for new GTM hires, ensuring a smooth transition into their roles and accelerating time to productivity
Develop and lead the everboarding process to ensure the continued development of required behaviors and skills to successfully operate a consumption-driven business
Lead the creation of a global content library to provide customer-facing teams with the tools and resources they need at every stage of the buyer’s journey
Develop role-specific learning paths, including technical product training and advanced sales skills like discovery, demoing, and objection handling
Work closely with marketing and key members of the GTM organization to ensure alignment of messaging, positioning, and sales collateral to support the sales process
Collaborate with Sales Strategy teams to analyze GTM performance data and provide insights and recommendations to inform future GTM plays and enablement initiatives. Performance data to include, but not limited to, sales team leading and lagging indicators, consumption productivity, and more
Partner with product management to ensure enablement resources and content align with product updates and competitive differentiation
Drive adoption and utilization of GTM enablement tools such as MindTickle and Highspot
Partner with the sales systems team to drive adoption and utilization of sales tools such as Clari, Salesloft, Salesforce, and others
Conduct regular assessments and audits of sales processes and identify areas for improvement and optimization. Areas include MongoDB’s sales process, forecasting, and consumption
Stay up-to-date with industry trends, best practices, and emerging technologies in GTM enablement
What you bring to the table
Bachelor's degree in business, marketing, or a related field. MBA is a plus
Proven experience leading enablement across all customer-facing functions, not just Sales, but also Pre-Sales, Partners, Customer Success, and Professional Services functions within the software industry
Strong understanding of sales methodologies such as Command of the Message, processes such as forecasting, and best practices
Excellent communication and presentation skills, with the ability to effectively train and influence GTM professionals at all levels
Demonstrated ability to develop and deliver engaging and impactful GTM programs
Proficiency in using enablement tools, CRM systems, and content management platforms. Preferred platforms include Salesforce, MindTickle, Highspot, Clari, Salesloft, CRM Analytics, and more
Analytical mindset with the ability to analyze GTM data and provide actionable insights
Strong project management skills with the ability to manage multiple initiatives simultaneously
Collaborative and team-oriented approach with the ability to work cross-functionally
Self-motivated and results-driven with a passion for driving sales excellence
Excel in creating and curating GTM collateral, playbooks, training modules, and other resources to support the sales team
Track record of driving GTM enablement initiatives across different regions and markets, understanding cultural nuances and local sales practices