SolarEdge Senior Service Operations Manager 

Israel, Tel Aviv District 

55855596

Our diverse product offering comprises intelligent solar inverters, battery storage, backup systems, EV charging, and complete home energy management ecosystems.

Key Responsibilities:

1. Service Delivery:

• Monitor and manage daily service operations to ensure seamless delivery of services.
• Address and resolve operational issues promptly to minimize service disruptions.

1. Process Management:

• Develop, document, and implement standard operating procedures (SOPs).
• Identify and suggest process improvements to enhance efficiency.

1. Team Collaboration:

• Work closely with internal teams, including IS, R&D, Quality, Customer support, and logistics, to align operations with organizational goals.
• Coordinate with vendors and third-party service providers as needed.

1. Performance Monitoring:

• Track and analyze key performance indicators (KPIs) to evaluate operational efficiency.
• Prepare and present performance reports to stakeholders.

1. Compliance and Quality Control:

• Ensure operations comply with company policies and industry regulations.
• Maintain a high standard of quality across all service touchpoints.