From young professionals looking to buy their first home to seasoned investors looking to leave a legacy, our clients have a variety of financial goals and timelines.
More about Nutmeg
Nutmeg is the UK’s largest truly digital wealth manager, offering clarity and transparency to both seasoned and first-time investors as they seek to achieve their financial goals.
Job Responsibilities:
- Lead the development and execution of lifecycle programmes and funnel optimisation strategies for key investment business areas.
- Collaborate cross-functionally to enhance customer communication and engagement.
- Partner with data teams to gain deep customer insights, design experiments aligned with business KPIs, and drive growth through programme optimisation.
- Oversee the end-to-end management of multichannel campaigns (email, in-app, push), ensuring a consistent brand experience and alignment with internal approvals and controls.
- Design and launch complex automated campaigns using both internal and external tools, maximising efficiency and impact.
- Own and communicate programme and test results, providing clear insights and actionable next steps to the business.
- Work effectively across the organisation, driving a cohesive and positive customer experience.
- Maintain comprehensive playbooks and documentation, ensuring that current learnings pave the way for future growth.
Required Qualifications, Capabilities, and Skills:
- Relevant experience managing and executing lifecycle and funnel optimisation programmes, with expertise in email, push, and in-app channels, ideally within highly regulated markets.
- Proficient in using Email Service Providers (ESPs), with a strong preference for Salesforce Marketing Cloud.
- Possess an analytical and curious mindset, comfortable working with data and data teams to identify trends and growth opportunities.
- Demonstrated hands-on experience managing end-to-end initiatives within matrixed teams and fast-paced environments.
- Strong attention to detail, with a focus on effective documentation and data flows to support collaboration and innovation.
Preferred Qualifications, Capabilities, and Skills:
- Experience in financial services or digital wealth management.
- Familiarity with digital banking applications and integration strategies.
- Strong understanding of compliance and regulatory requirements in marketing.