Microsoft Senior Communications Manager 

United States, Washington 

557021503

you will lead the development and execution of strategic communications plans, messaging, creative content, and storytelling to support our employee experience, engagement, and positioning goals around career, talent, and diversity & inclusion. Reporting to the GTDDI Communications Director, you will have direct accountability for managing communications for global talent management, and for enabling key messengers to share Microsoft’s approach to careers, talent development, diversity, and inclusion.

Required/Minimum Qualifications

• Bachelor's Degree in Business, Marketing, Communications, Finance, or related field AND 4+ years Communications, Marketing Operations, Field Operations, Program Management, Project Management, or related experience
  • OR equivalent experience.

Additional or Preferred Qualifications

• Bachelor's Degree in Communications, Journalism, Marketing, Creative Writing, or related field AND 6+ years Communications, Marketing, or related experience
  • OR equivalent experience.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until June 18, 2024.

Communication Strategy and Planning

• Develops communications strategy and planning in alignment with larger communications and content strategy for the team.
• Defines tactics in support of overall strategy, including identifying formats, channels, and audience calls to action, ensuring relevance of voice across messages and channels.
• Translates value proposition into effective communications strategies and storytelling that resonate with target audience(s).
• Understands audience needs and adapts communications strategies accordingly.

Execution of Communication Strategy

• Develops core communications assets and materials to support strategy (communications plans, core messaging, thought leadership, narratives,presentations, social posts, talking points, FAQs, briefing materials, scripting) for use in across programs, launches, social media, videos, and events.
• Ensures content is aligned with the comms strategy and appropriately adapted across channels for each audience, while also ensuring consistency when needed.
• Develops and executes against workbacks to drive the creation of collateral.
• Collaborates with and solicits feedback from stakeholders and iterates as appropriate.

Storytelling and Messaging

• Develops storytelling opportunities informed by meaningful insights.
• Creates narratives, messaging, thought leadership, and other content and creative based on frameworks that drive content development and deployment.
• Collaborates across teams to develop stories in ways that generate engagement and align to objectives.
• Monitors, tracks, and analyzes the impact of and responses to messaging for a given issue. Creates responsive materials as needed and engages others when appropriate.

Employee and Executive Communications

• Supports strategy internally for employee communications. Supports an over-arching cadence of communications and platforms for employees to meet organizational goals.
• Supports the creation of communications to inform and facilitate employee communications.
• Supports others to leverage and develop platforms to inform and facilitate employee communications.

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