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Cisco Analyst Customer Trust & Security Assurance 
United States, North Carolina, Cary 
556545303

27.01.2025

Application window is expected to close by 02/15/2025.

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Who You'll Work With:

As an Analyst within the GCC group, your primary role requires an in-depth understanding of various security certification frameworks like SOC2, ISO 27001, ISO 27017, C5, ENS, and others.

What You'll Do:

  • Drive security compliance and sales enablement by assessing and resolving current and prospective customers’ security and/or compliance requests
  • Engage with sales, field and internal support personnel to understand product security architecture, implementations, and operations to adequately address customer security questions
  • Process information security questions within the confines of customer and 3rd party GRC portals
  • Leverage automated process workstreams to support acceleration of customer requests.
  • Partner with information security, technical marketing engineers, product managers, and other SMEs to manage responses to RFPs, RFIs, security assessments, and other pre-sales questionnaires
  • Support sales opportunities by addressing customer’s detailed technical security questions

Minimum Qualifications:

  • Must have Bachelors, at least 2 years of related experience or Masters + 3 years of related or demonstrated experience in Information security or Cybersecurity.
  • Knowledge of technology compliance frameworks such as ISO 27001, SOC 2, ISO 27017, PCI DSS, CIS and/or OWASP App Security Testing Guidelines.

Preferred Qualifications:

  • Ability to research, architect and implement security solutions involving various technologies across public cloud environment.
  • In-depth understanding of domains such as IAM, secure CI/CD pipeline, Incident Management, Vulnerability Management, Cryptography.
  • Excellent problem-solving and critical thinking skills.
  • Capable of collaborating with cross-functional technical and business teams and varying levels of management.
  • Good communication and reporting skills with ability to clearly articulate to business and engineering teams with transparency.