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Netflix Senior Operations Manager External Games 
United States, California, Los Angeles 
55534069

23.06.2024
Responsibilities:
  • Tracking and reviewing development progress across a portfolio of games that will be in various stages of development.
  • Building productive and open relationships with internal and external Development Teams, supporting functions (Platform & Mobile Product and Engineering, Creative Production, Localization, and QA), and Licensing leadership.
  • Supporting the maintenance and evolution of our Production Games Framework (PGF) to ensure on-track development, identifying possible issues with the product/content development, whether that be resource challenges, time constraints, technical hurdles, or quality.
  • Consistently engage with leadership to identify potential issues in the development cycle, narrow down solutions in partnership with the development teams, and support resolution.
  • Find opportunities to introduce and optimize operational and production workflows.
  • Partner with cross-functional teams to ensure game launches are executed cleanly and in line with the PGF.
Requirements:
  • A passion for serving the needs of production and cross-functional teams within the Netflix organization.
  • Must be comfortable working with ambiguity and able to drive projects to completion with transparency and clarity.
  • Significant experience in Project/Program Management for software development.
  • Experience with games across various genres from casual to core.
  • Experience managing projects through the development lifecycle from business case/pre-production to launch/post-launch management. Has worked on content development/release and live operations through the game lifecycle.
  • Experience working on multiple projects simultaneously.
  • Experience in partner management, internally or externally, working with licensors a plus.
  • A history of collaboration with release management, production, and live operations of games.
  • Strong relationship-building skills.
  • Proactive risk management.
  • Adept at collaboratively moving from uncertainty to clarity.
  • Excellent, precise, and proactive communicator.
  • Technical Project Management / Program Management / Production experience is nice to have.