Elastic Senior Director Customer Engineering - EMEA 

United Kingdom 

554205460

• Leadership: Lead and mentor leaders of Customer Architects and Customer Success Executives, encouraging a culture of collaboration, innovation, and customer-centricity.
• Technical Acumen: Serve as the technical pillar of leadership, ensuring that the region's strategies align with the technical nuances of our solutions. A background in sales engineering leadership is beneficial.
• Strategic Planning: Employ both urgent and strategic mindsets to address critical situations, instilling processes that address challenges at scale. Ensure that teams in the region are geared towards helping customers realize value and driving consumption.
• Market Knowledge: Leverage your experience with distributed datastores, and areas such as observability, cybersecurity, or search to bring depth to the team's understanding of the market. Experience in Vectors, Machine Learning, and GenAI will be an added advantage.
• Collaboration: Work in tandem with regional sales leaders, account teams, and other stakeholders to ensure seamless communication and alignment of objectives.

• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field highly preferred.
• Proven experience leading teams centered on consumption.
• Technical expertise in distributed datastores, and areas like observability, cybersecurity, or search. Familiarity with Elastic solutions will be a significant advantage.
• Familiarity or experience in the realms of Vectors, Machine Learning, and GenAI.
• Strong interpersonal and communication skills, with the ability to articulate complex technical concepts to a varied audience.
• Ability to balance urgency with strategic planning, ensuring teams are always aligned with company and customer objectives.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

Applicants have rights under Federal Employment Laws, view posters linked below: Poster; Poster; Poster and (Poster)

Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.