Red hat Cleared Maintenance Engineer CME Technical 

United States, Maryland, Annapolis 

553924615

About The Job

This position requires 2-3 days/week on a customer site in Maryland and an

What You Will Do

• Support public sector customers in implementing automated and containerized cloud application platform solutions

• Learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms

• Perform technical reviews and share knowledge to proactively identify and prevent issues

• Gain understanding of customer technical infrastructures, hardware, and offerings and serve as a customer advocate within Red Hat

• Collaborate with the engineering, R&D, product management, and technical support teams

• Create documentation regarding customer issues and technical details on how to resolve them

• Manage and grow customer relationships by delivering attentive, relationship-based support

• Provide hands on keyboard support as needed

• 2-3 days on customer site each week

What You Will Bring

• U.S. citizenship to fulfill government contract

Active U.S. government security clearance

• Experience with cloud management, like Red Hat OpenShift and associated tooling

• Competent comprehension of enterprise architecture and strategic business drivers

• Direct experience with a variety of hardware vendors

• Ability to manage multiple issues and projects with shifting priorities and timelines

• Outstanding written and verbal communication skills; ability to convey complex information to customers clearly and concisely

• Comprehension of continuous integration (CI) and continuous delivery (CD) concepts

• Familiarity with source code management tools like Git or SVN

• Willingness to work onsite 2-3 days each week as agreed upon with the customer

• Willingness to provide after-hours coverage (on-call duty)

The following are not required, but would be beneficial:

• Bachelor's degree in a technology-related discipline, preferably computer science or engineering

• Red Hat Certified Engineer (RHCE) certification

• Experience with cloud computing and different cloud providers like Microsoft Azure, Amazon Web Services (AWS), Google Compute Platform (GCP), or IBM Cloud

• Software engineering background

• Experience working in DevOps environments

• Experience deploying applications in cloud environments and developing containerized applications

The salary range for this position is $111,380.00 - $178,290.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave