Bank Of America Technology Services Lead - GBS 

India, Tamil Nadu, Chennai 

553743446

Responsibilities

• Prepare and Publish yearly application Release plan
• Ensure that upstream/downstream application teams are in line with the yearly release plan
• Ensure internal and external communication about the incidents/service requests/changes impacting the application landscape.
• Co-ordination with TI teams for web admin / MQ / database changes across test & Production environments.
• Hands on experience in any of the major payments processing system.
• Ensuring the Access controls are in place across all controlled environments
• Identify TOM & Infrastructure Vulnerabilities
• Ensured risk compliance as per GIS standards and met all norms as per the audit requirements
• Manage risks and resolves issues that affect release scope, schedule and quality
• Measure and monitor progress to ensure application releases are delivered on time and within budget, and that they meet or exceed expectations
• Coordinate release content and effort based on the service request backlog, pending service requests, third party applications, or operating system updates
• Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes
• Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews
• Produce Deployment, Run Books and Implementation Plans
• Communicate release details and schedules to the Business as required
• Negotiate, plan and manage all release activities
• Work with release engineers to understand impacts of branches and code merges
• Maintains the release schedule for all core services and ensure alignment across key partners and vendors.
• Continually work towards making improvements in the release process
• Lead and co-ordinate the Go-Live activities including the execution of the deployment Plans and checklists.
• Publish and Coordinate change freeze schedules and exception process with stakeholders to avoid last minute changes to the environment.
• Participate in CAB meetings to discuss release scope and/or roadblocks
• Maintains a release repository and manages key information such as build and release procedures, dependencies, and notification lists

Requirements

Education:B.E. / B. Tech/M.E. /M. Tech/B.Sc./M.Sc./BCA/MCA (prefer IT/CS specialization)

Certifications, If Any:NA

: 8 to 12 years

Foundational skills:

• Experience in Release orchestration tools like XL Release/Cutover or similar tools.
• Experience in handling large scale multi-tiered application releases and/or project management experience, (Solid understanding of project management principles preferred)
• Experience in Deployment and Environment Management
• Experience and exposure in middleware technologies [JBOSS, WebSphere and WebLogic] and DevOps tools [Ansible, JIRA, Confluence, Bitbucket, Jenkins, Artifactory]
• Experience in performing DevOps role (Environment Provisioning, Continuous Deployment, Application Deployment and Orchestration)
• Experience in organizing and documenting workflows and process for corporate system architecture.
• Excellent verbal and written communication skills to co-ordinate with multiple stakeholders during a release and able to take appropriate decisions in a timely manner.
• Aware of the escalation matrix for the supported application and raise flags accordingly.
• Ability to learn new tools & technologies quickly with a willingness to work in a flexible schedule to support extended-release windows.
• Organizational skills with the ability to track and prioritize numerous tasks with Problem solving skills and technical judgment.

Desired skills:

• Familiarity with one or more of the following: Python, Java, shell script, groovy or Scala
• Knowledge on Agile methodologies
• Exposure to UNIX / Linux, Build Management / SCM,
• Exposure to Oracle SQL, IBM MQ, IBM Connect Direct, IBM WebSphere/WebLogic
• Exposure to load balancing and networking concepts
• ITIL v3 Intermediate Certification
• Exposure to Ansible/Bitbucket/Jenkin along with Continuous Integration/Continuous Deployment process
• Experience in BFSI domain

Rotational Shift (06:30 a.m. to 03:30 p.m. / 12:30 p.m. to 09:30 p.m.)