Capital One Director Chief Staff - Connectivity & Collaborative Engineering 

United States, Virginia, Arlington 

55370193

Responsibilities:

• Serve as a strategic thought partner for the CaCE Managing Vice President and the leadership team, helping guide the operations and management of the organization.

• Act as a central point of contact between the CaCE leadership team and enabling functions such as Finance, Supplier Management, Risk, Product, CORE horizontal functions in the broader chief of staff organization (e.g., Organizational Strategy, Insights & Analytics, Portfolio Management) and other key partners. Ensure alignment of leaders across the organization.

• Prioritize and focus leaders in a number of key areas (goals, labor strategy, budget, associate engagement, culture, operational excellence, etc). Aid the leadership team in strategic planning, uncovering critical efficiencies and preventing duplication of effort.

• Understand and contribute to refining the organization’s strategy and vision, facilitate the Leadership team to drive and track goals and priorities. Tackle and solve issues through escalation, drive clear accountability, and help to tease out critical actions that need to be taken to deliver on strategic priorities.

• Create and manage effective, scalable processes and an operating plan (e.g., recurring meetings, offsites, and huddles) to support team operations. Requires an ability to lead and influence to inject new operational processes to drive executional discipline and excellence.

• Work closely with all business units and functions to align operations with strategy. Coordinate with product and business teams to build and execute on strategy. Influence across all levels of the organization and across organizations.

• Work with the leadership team and communications team to plan and execute key messages and deliver to internal and external audiences with a high priority on consistent, frequent organizational communications. Communicate plans and execution status for divisional strategic programs.

• Lead staff to focus on culture and improving organizational engagement across the organization.

The Successful Candidate will:

• Demonstrate exceptional communications proficiency, including across functional domains and audience levels (from junior team members to executive and Board committees); must have experience utilizing oral and written communication skills along with presentation skills to support efforts ranging from socializing top-level strategy to organizational change management to ongoing program management

• Have the ability to multitask across simultaneous projects and priorities, while demonstrating urgency, strong prioritization judgment, and ownership to drive issues to completion

• Possess excellent organizational skills and the ability to be goal/execution-oriented

• Be able to react seamlessly to change in priorities and delivery focus

• Be capable of balancing strategy and tactical delivery

• Execute a strategic approach to all things especially process and operations

Basic Qualifications:

• Bachelor’s degree

• At least 7 years of experience in Project Management, Process Management, or Program Management

• At least 3 years of experience managing executive level stakeholders across different business functions

• At least 4 years of experience working with cross-functional teams

• At least 3 years of experience partnering with engineering teams

Preferred Qualifications:

• Bachelor's degree in Organizational Management or STEM-related field

• 5+ years of experience in people management

• 3+ years of experience in strategy development

• 3+ years of experience in budgeting and labor strategy

• 3+ years of experience driving organizational change and operational excellence

McLean, VA: $226,000 - $257,900 for Director, Chief of Staff New York, NY: $246,500 - $281,300 for Director, Chief of StaffThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.