Job Title:EMEA Equity Transaction Services
Corporate Title: Officer
Find us at our Central Park office, Leopardstown, where you will find our state-of-the-art facilities based in Dublin’s premium business park. With an onsite gym, staff restaurant and coffee shop, all your daily needs are conveniently catered for. There are also a range of travel options available to staff, including the LUAS network and the Central Park shuttle service between Dublin City Centre and Central Park, which means getting to work has never been so easy.
Role Description:
This job is responsible for providing moderately complex research, reporting, and analytical support for the delivery of end-to-end support for Global Markets sales, trading and underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives, and over-the-counter derivatives across multiple Lines of Business. Key responsibilities include carrying out duties under general supervision and assisting teammates while following established procedures.
Responsibilities:
- Maintains accuracy of client portfolio using internal and external comparison tools
- Performs research and conducts moderately complex analyses using established techniques, including transactions that require special handling and exception handling
- Explores methods to enhance processes, further reduce risks, and boost client experience
- Partners with colleagues on the trade and sales support teams, as well as external agents
- Creates reports and liaises with internal partners to ensure proper client reporting and assist with regulatory reporting
- Escalates potential risks and exposures to manager in a timely manner
- Assists with ad-hoc projects, new processes, or initiatives requiring coordination among subject matter experts representing multiple product areas or function
- Booking of trade allocations and monitoring client confirmations.
- Providing Support for the London Sales & trading Desks using knowledge of Operational Risk, Client Money Protection and Funding to ensure timely allocation, confirmation, and settlement of trades
- Resolution and escalation of unmatched trades for EMEA Priority Clients settling in the European markets using market related experience with knowledge of Equity products
- Timely response to client queries regarding the settlement of their trades
- Using OMGEO CTM and various internal systems to monitor live risk and ensure accurate and timely booking/allocation of trades.
- Problem escalation to product specialists and technical support teams
- Client Fails Reporting
What we are looking for:
- Relevant 3rd Level Degree or equivalent
- Previous experience in a client facing financial operations environment in a financial institution.
- Knowledge of Operational Risk, Client Money Protection and Funding
- Excellent Client focus skills - ability to build strong relations with internal and external clients to provide top tier client service
- Knowledge of EMEA markets e.g. buy-in risks, settlement fines, market nuances
Additional Skills:
- Prioritise and work to deadlines and ensure queries resolved in a timely manner.
- Experience of using Vendor platforms such as OMGEO CTM, ALERT, Traiana/Harmony an advantage.
- Clear communicator both written and verbal with both internal departments and external clients / counterparties
- Competent Excel skills and the ability to manipulate data
Ireland
- Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
- Competitive pension plan, life assurance and group income protection cover if you become unable to work because of a disability or health reasons
- 20 days of back-up childcare including virtual tutoring and 20 days of adult-care per annum
- Ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, specified illness cover etc
- Use of a flex fund to use towards benefits
- Access to free counselling through an Employee Assistance Programme and virtual GP services
- Opportunity to donate to charities of your choice directly through payroll and the bank will match your contribution
- Opportunity to join our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions
- Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area
We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements