Flex Director Program Management 

United States, South Carolina, Columbia 

551240104

located in

What a typical day looks like:

• Support the program team in the guidance of clients by developing strategic plans, goals, timelines, and measures of success for implementing contracted Flex’s products and services.
• Collaborate with leadership and functional teams to define project scope, timelines, budgets and resource allocation to ensure on-time task delivery and execution.
• Act as the primary point of contact between the business and its clients.
• Collaborate with program teams, business development and NPI by developing strategic plans, goals, and timelines to meet program ramps.
• Monitor program progress, identify and mitigate risks, and communicate effectively with stakeholders
• Oversee the scheduling, coordination and implementation of contracted Flex’s products and services for assigned clients.
• Manage KPIs, and coordinate with various departments to drive excellence in Operations, customer, and financial metrics.
• Coordinate with the client and Flex operations to define data requirements, production schedule and deliverables as required.
• Ensure effective communication of strategy as required between cross functional teams to ensure project / product or service has a smooth and timely transition through all phases of documented development processes.
• Work with the Director and Management team about coordination of team members to ensure key metrics are monitored per account and that customer satisfaction is closely monitored.
• Innovate and authorize projects using broad and far vision and expertise in customer requirements to improve and/or extend the value proposition to existing customers, linking them more firmly to Flex.
• Participate in and/or support major contract negotiations.
• Be responsible to drive, collaborate and steer business development activities to win replacement and growth business.
• Provide business proposal support and inputs for existing and new business.
• Monitor and support the program team to ensure an effective use of and participation in Quarterly Business Review process.
• Keep senior management informed with detailed and accurate reports or presentations
• Ensure program operations and activities adhere to legal guidelines and internal policies
• Implement appropriate HR strategies and actions to recruit and retain a qualified and motivated workforce.

The experience we’re looking to add to our team,

• Proven experience in program management with at least 7 years of progressive progressively advancing program management and/or business development experience.
• Demonstrated leadership skills
• A Bachelor’s degree in business, engineering, or sciences; MBA is preferred.
• Thorough understanding of project/program management techniques and methods
• Excellent Knowledge of performance evaluation techniques and key metrics
• Outstanding knowledge of data analysis, reporting, budgeting and P&L
• Working knowledge of MS office and program management software (e.g MS Project)
• A business acumen with a strategic ability
• An analytical mindset with great problem-solving abilities
• Excellent organizational, interpersonal, negotiation and communication skills

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement