Philips Resource Planner 

India, Tamil Nadu, Chennai 

551155796

You are responsible for

Create service workforce shift and create follow-up work order following subcontractor service activities

Communicate schedule proposal via conventional methods

Review optimized options and schedule field service visit

Schedule service order resources

Schedule field service event, create, update or cancel preventative maintenance plan

Process service parts and/or tools request

Handle scheduling exceptions

Adjust service workforce shift, find service contact & determine preferred method of contact

Communicate schedule proposal via automated methods

Allocate additional service resources and monitor preventative maintenance delivery and scheduling performance, close subcontractor work order.

You are a part of

You will be the part of a vibrant Service and Solutions Delivery Team which will offer you rewarding career opportunities and also exposure to the latest in Healthcare Technology . You will be an integral part of the Philips vision of improving 2.5 billion lives by 2030.

To succeed in this role, you should have the following skills and experience

Bachelor’s degree in any stream

Min 3 + years of customer support experience or experience as a Client Service Representative.

Good communication skills in writing and reading

Ability to multi-task, prioritize, and manage time effectively

Good command over English and Hindi

In return, we offer you

Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way. Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Our hybrid working model is defined in 3 ways:

We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

Make a difference. The work of your life begins here