Flex Support Technician 

United States, Texas, Austin 

550806349

What a typical day looks like:

• n charge of installing and helping desktop/laptop hardware and software, computers peripherals, office printers and maintain PC assets.
• Principle Accountabilities:
• · Performs the installation, repair, and preventative maintenance of personal computer and related systems.
• · Configure cellular phones for end users to meet corporate specifications
• · Assists in determining suitable software to meet user requirements.
• · Manage required supplies for printers (not to include paper).
• · Install software, patches, and updates on desktops, laptops.
• · Keep accurate tracking of all assets supported by Deskside.
• · Maintains PC assets in both a physical and logical manner and maintain its accurate tracking.
• · Provide 1st line technical support for end-user’s computers hardware and software, printers, and its network connectivity.
• · Troubleshoots software and hardware failures and identifies network problems when they relate to personal (desktop or laptop) end-user’s computers.
• · Assist NetworkAdministrator/Analystto troubleshoot end-users’ network-related issues.
• · Interacts with vendors to facilitate repairs of hardware, i.e., printers, laptops, and desktops.
• · Performs image builds for use on all desktop and laptops.
• · Performs other duties as assigned.
• Note: This job description reflects essential functions, it does not prescribe or restrict the number or types of tasks that may be assigned or reassigned during the conduct of business

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement