Nike Manager Global Process Delivery Tier EMEA 

Netherlands, North Holland 

547546808

The successful candidate must have strong leadership skills, a passion for providing excellent teammate experience, strong in stakeholder management , and a keen eye for detail.

• Embodies Nike’s Leadership Defined behaviors and promotes teamwork, recognition, feedback and transparency.
• Strong Workday/ServiceNow and systems skills, and ability to learn and follow detailed work instructions on complex processes in support of the employee lifecycle.
• Strong stakeholder relationship skills with collaborating People Solutions including business facing roles.
• Ability to identify process and system improvements.
• Ability to dive into complex issues and seek clarity and resolution in partnership with cross functional teams.
• Strong communication skills to relay complex and technical information to non-technical audiences.
• Ability to anticipate potential issues, understand up and down stream impacts to decisions and build best possible solutions and processes.
• Flexibility to adapt to changing priorities and business needs.

WHAT YOU’LL WORK ON

• You lead, inspire, and develop a team of professionals to innovative services, processes or products that address current and future employee problems or needs within scope of hire to retire HR processes.
• You manage team and individual performance aligned with team KPIs and People Solutions goals.
• You manage and oversee HR operations, including employee data management, HR systems, and HR processes from hire to retire, inclusive of employee document records
• You lead and embrace change within team on HR service delivery, applying best-in-class queue management.
• You use data (KPIs, surveys, themes), proactively identify and react to key opportunities in the business and support solutions while providing insights to our partners on how programs, policies, and processes are delivered to and are experienced by our managers and employees.
• You collaborate with cross-functional teams to streamline HR processes and improve efficiency by being an expert with HR Operations expertise.
• You ensure operational excellence delivering efficient and effective operations and uniquely Nike experiences.
• You stay current on statutory regulations and ensure timely implementation to maintain compliance with applicable requirements.
• You continually assess the efficiency of existing processes, providing operational trend analysis and recommendations for evolution in collaboration with leads in Tier 3.