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Capital One Sr Manager Product Management - Inbound Payments Platform United States, Virginia, Arlington 547218948
Driving our strategic vision acrossPayment Eligibility & Validation, Payments Data product, and Well-Managed Initiatives.
Key Responsibilities:
Lead and Define Strategy for key parts of the platform: Develop and execute the product strategy for our enterprise eligibility and validation services, focusing on supporting multiple tenants, providing self-service capabilities to non-engineering users, enabling engineering contributions from other groups, and driving transparency with our clients about what we are delivering and why.
Drive Data Product Strategy: Oversee two enterprise data products and drive them to market.
Champion Well-Managed Practices: Lead efforts to create resilient, secure, and audit-ready systems, embedding best practices across product development and operations.
Cross-Functional Collaboration: Work closely with stakeholders across product, engineering, and enterprise teams to align on shared goals and drive seamless execution.
Mentorship and Development: Foster a collaborative, growth-oriented environment by mentoring a talented team, providing them with the support and resources needed to succeed.
Directly interacting with our clients to understand unique business needs and to onboard and care for new use cases. You will work with cross-functional teams (analytics, technology, operations, risk, etc.) to evolve how our platform provides leverage to the organization and re-imagine client interactions to make our platform as easy to use as possible.
Key Responsibilities:
Acts as the voice of the business and customer for the team
Incorporates design thinking and analytics to inform product design
Ensures a healthy backlog by regularly grooming intent with the team
Prioritizes the Product Backlog to maximize on business and customer outcomes
Defines acceptance criteria for work and accepts user stories
Collaborates across teams and the Product Manager community
Supports team with escalation and resolution of impediments
Works directly with team and plays a key role in key Agile and SAFe ceremonies
- Human Centered
You’ll lead sourcing and synthesis of customer discovery efforts to understand customer needs to drive the long term vision for your product
You’ll turn these customer insights into actionable strategies that will define the priorities for your team and rally your stakeholders to your vision
- Business Focused
You’ll own and prioritize the long-term (12-18 months) product roadmap to deliver on business outcomes, working closely with a cross-functional team to ensure that all the right resources are aligned to ensure that and your team will be successful
You’ll define KPIs for your product and will be responsible for measuring and tracking to those measures, with an eye to adjusting and refining your roadmap as the data dictates
- Technology Driven
You’ll have an end-to-end understanding of your product and how it fits into the larger ecosystem to be able to anticipate impacts from changes in other parts of the business
You’ll work closely with tech leadership and architecture to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver always looking to ensure you’re using the best tool for the job
- Transformational Leadership
You’ll rally your teams and senior stakeholders to your product vision and proactively leverage relationships throughout the ecosystem to align to your vision and influence prioritization across partner teams
You’ll be responsible for attracting and retaining top talent to your team and mentoring and developing associates on their product career
We want you if you are:
Intellectually Curious.You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.
Communicator & Influencer.You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you.
Do-er.You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work.
Passionate & Customer Focus.You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.
Learner.You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.
Team Player.
Basic Qualifications:
Bachelor’s Degree or military experience
At least 5 years of experience in digital product management
Qualifications:
Bachelor’s Degree in Computer Science or Engineering
MBA or Master’s degree
3+ years of experience in Agile product management
Experience translating business strategy and analysis into consumer facing digital products
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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