Nokia Technical Manager 

Indonesia 

546586337

• Technical contact and SPoC for MN Delivery working together with the CDM, project management, solution management, CT and technical teams internally and customer management/leadership team externally.
• Ensures operational continuity and smooth execution as well as network availability by implementing proactively BG/SU guidelines and processes.
• Supports Project Execution Owner (PEO) in project planning and delivery Acceptance.
• Validates the task list and expertise needed related to technical tasks. Ensures resource management related to technical tasks regarding allocation, induction, release and expertise needed.
• Depending on the scale of the CT and the DMA (Delivery Model Adherence), the TM could be assigned for project delivery phase or TSS phase or both.
• Leads technical activities during delivery execution and TSS phase, for instance Radio Network Implementation, System Acceptance, Multi-Vendor Interface Verification, Trial/PoC/Validation Management, Fault and Technical Escalation Management, Preventive Care and HW/SW update and upgrades, while ensuring due process adherence for each of the activities.
• Manages NPI (New Product Introduction) and feature testing.
• In case of MN being lead BG for multi-BG delivery towards customer, TM is expected to step up for e2e Technical Management co-ordination with other BGs to reduce complexity towards customer.
• Reviews the proposed/adopted solutions and assumptions with Solution Managers/Architects. Performs a Technical Risk Analysis and plans/implements risk management plans.
• Owns the configuration management and fault management in the network.
• Supports Project Execution Owner (PEO) to ensure delivery handover to regular operations and to assure actions have been successfully implemented.
• Ensures network availability with Care project team.
• Supports in identifying new technical management related opportunities to expand contracts with the customer (e.g. network expansion, new features, software corrections implementations).
• Passionately supporting the implementation and a strong advocate of serviceability and automation initiatives from SU.
• Leads hardware/software quality issues in the account, while constantly focussing to deliver First Time Right
• Is the owner of SIF (Software Introduction Framework) stream in ProAPTive for the CT, driving higher activation of features in the network with latest software to maximize performance and energy/operational efficiency gains in the network.

Qualifications and General Requirements

• 8-10 years of experience in mobile communication industry with atleast 5 years of hands-on engineering experience.
• Effective communication and presentation skills
• Good analytical & problem solving skills to efficiently utilize the team’s expertise to steer towards solution
• Good interpersonal skills in relationship management towards external and internal stakeholders
• Strong leadership qualities and result oriented decision making
• Self-motivated, can handle multiple tasks and work under pressure
• Excellent team player and leader who can effectively utilize the resources to deliver according to scope and time
• Quality mindset

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark