Truist Universal Banker Part Time hrs Mount Pleasant North Saturday Required 

United States, South Carolina 

545878695

Regular or Temporary:

English (Required)

1st shift (United States of America)Reporting directly to the Head of Production Support, the role requires a strategic leader with deep expertise in both solution and system architecture. The candidate will proactively identify opportunities and drive innovative solutions across key areas—enhancing resiliency, segmentation, cloud transformation, and AI Ops. This includes integrating advanced AI capabilities that deliver benefits such as enhanced automation, real-time monitoring and insights, advanced anomaly detection, and accelerated incident resolution, all of which contribute to proactive issue detection, predictive maintenance, and overall enhanced operational efficiency. They will also establish and implement clear architecture principles, patterns, standards, and practices that seamlessly integrate into existing platforms and applications, while crafting compelling cases for change and developing robust business cases that articulate the benefits and ROI of proposed solutions. Leveraging advanced knowledge of banking technology and IT architecture, the candidate will identify, evaluate, and implement cutting-edge alternatives in a constantly evolving landscape. This includes selecting the most effective methodologies, tools, and components to build resilient, secure, and scalable IT solutions, as well as mentoring solution architects in crafting detailed designs across multi-platform systems. Ultimately, the role requires a visionary leader who can interpret complex business challenges and recommend best practices, ensuring that the technology infrastructure not only meets current needs but is also primed for future growth through innovative AI Ops and modernized infrastructure solutions.

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree in Computer Science, Information Technology, Business, or related field
2. Fifteen (15) years of architecture/design/delivery experience which includes ten (10) years of enterprise architecture experience or fifteen (15) years' solution architecture experience in technology and security, and five years of banking/financial business domain
3. Comprehensive experience with various architectural domains including infrastructure and complementary domains such as application, data, and integration
4. Strong analytical and broad architectural skills
5. Strong verbal and written communication skills
6. Strong negotiation/facilitation skills
7. Significant knowledge of current and emerging architecture principles, methodologies and tools
8. Experience as negotiator with vendors for relevant products and services
9. Demonstrated competency in strategic thinking with ability to differentiate feasible from academic solutions
10. Demonstrated thought-leadership skills with the ability to translate high-level business planning information into application needs/solutions
11. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
12. Ability to travel, occasionally overnight

Preferred Qualifications:

1. Master's degree preferred

2. Expertise in designing, testing, and scaling resilient architectures that maintain high availability and fault tolerance under heavy transactional loads.

3. Experience with chaos engineering, disaster recovery planning, and building self-healing systems.

4. Deep understanding of service-level objectives (SLOs) and service-level agreements (SLAs) in mission-critical environments.
5. Proven experience in integrating AI/ML models into operational workflows for predictive maintenance, anomaly detection, and real-time decision support.
6. Strong background in data analytics and leveraging big data frameworks to enhance the accuracy of predictive algorithms.

7. Familiarity with AI/ML Ops practices to ensure robust model deployment, monitoring, and continuous improvement.

8. Skill in implementing state-of-the-art observability platforms to provide deep insights into system performance, enabling proactive issue resolution.

9. Proficiency with modern telemetry, logging, and monitoring tools that integrate seamlessly with AI/ML systems.

10. Experience ensuring that resilient and AI-driven infrastructures adhere to stringent financial services regulations and cybersecurity best practices.
11. Ability to integrate security and compliance as integral parts of the overall architecture, particularly in an evolving threat landscape.

12. Demonstrated track record of leveraging emerging technologies to drive continuous improvement and foster an innovation culture.
13. Strong problem-solving skills to pioneer creative solutions that address both current and future operational challenges.