Amazon Operations Technical Account Manager ES - ANZ 

Australia, New South Wales, Sydney 

545646030

You will work with some of the best and brightest, while developing your skills and furthering your career within one of the most innovative and progressive technology companies.Key job responsibilities
In this role, you’ll get to:* Partner with Enterprise Support Technical Account managers to provide supporting services and recommendations to customers to help them transform, improve operations and lower costs.
* Access and learn how to use customer account tools to draw insights and address customer asks.
* Compile cloud services operational and cost analysis periodic customer reviews.
* Learn on the job to become an expert in AWS by deepening your skills in cloud computing through certification and training.
* Deliver introductory customer technical enablement sessions such as lunch and learns.
* Champion and advocate for customer requirements within AWS (e.g. feature request).
* Participate alongside Technical Account Managers in customer requested meetings.
* Coordinate and liaise with internal technical teams and specialists to help customers achieve support outcomes.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Experience with operational parameters and troubleshooting for one (1) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
- 2+ years of experience in similar roles such as a Technical Consultant, Solutions Architect, IT Manager/Engineer or other similar technical role