Bank Of America Business Control Manager-Regulatory Management Team 

United States, North Carolina, Charlotte 

545095609

This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones.

Responsibilities:

• Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
• Performs monitoring and testing of controls, identifying issues and control improvements for remediation
• Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
• Manages the performance and productivity of team members that conduct quality inspection reviews
• Ensures timely execution of QA activities including control execution, case management, and results reporting
• Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews
• Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting
• Providing guidance and coaching on requirements necessary to ensure adherence with internal policy and designated regulation
• Participating with work team developing updates and training to any Front Line Unit (FLU) procedures for the designated regulation
• Evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting

Skills:

• Controls Management
• Oral Communications
• Risk Management
• Stakeholder Management
• Strategy Planning and Development
• Continuous Improvement
• Drives Engagement
• Influence
• Strategic Thinking
• Talent Development
• Data and Trend Analysis
• Decision Making
• Monitoring, Surveillance, and Testing
• Problem Solving
• Quality Assurance

Required Qualifications:

• 7-10 years’ experience in risk management, compliance, operational controls and/or LOB underwriting or operations
• Ability to navigate credit agreements, collateral documentation and loan documents
• Proficient in Outlook, Excel, SharePoint, PowerPoint and WebEx skills
• Ability to work independently and self-manage multiple tasks at once
• Strong communication and collaboration skills
• Ability to lead and execute while maintaining a positive and energetic attitude during times of pressure, adversity, or change
• Candidate must be highly organized
• Candidate must have the ability to solve complex problems, be detail oriented, and demonstrate a high regard for data accuracy

Desired Qualifications:

• Strong oral and written communication skills including the ability to communicate effectively with leadership, Compliance, Audit and Credit Review on a regular basis
• Experience in Commercial Banking, credit underwriting, monitoring and collateral analysis and familiar with credit policy and procedures
• Regulatory, audit, and/or issue management experience

• Bachelor’s degree preferred or equivalent experience

1st shift (United States of America)