Key Responsibilities:
- Design and develop ServiceNow applications and modules.
- Customize ServiceNow applications and facilitate the rollout of new applications and modules.
- Implement integrations between ServiceNow and other enterprise systems.
- Develop and maintain workflows, business rules, and UI policies.
- Provide technical support and troubleshooting for ServiceNow issues.
- Conduct formal and informal training sessions with business and technical end users
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Required Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 5 years of experience as a ServiceNow Developer.
- Proficiency in JavaScript, HTML, CSS, and AngularJS.
- Strong knowledge of ServiceNow modules, including ITSM, ITOM, and CMDB
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- Experience with REST/SOAP web services and integrations.
- Familiarity with ITIL processes and best practices.
- Excellent problem-solving and communication skills.
Preferred Qualifications:
- ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist (CIS)
Minimum Qualifications
Doctorate (Academic) Degree and 0 years related work experience; Master's Level Degree and related work experience of 3 years; Bachelor's Level Degree and related work experience of 5 years