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Fortinet Professional Services Engineer 
United States 
543439497

15.08.2024

Job Responsibilities

The Professional Services Consultant daily activities include but are not limited to:

  • Assisting client staff with day to day Fortinet products operation/ support
  • Development of methods of procedure (MOPs) for migrations, upgrades and updates
  • Development of test plans and test new features and/or releases
  • Verifying configurations and implementing best practices
  • Performing interoperability evaluation of devices that interact with Fortinet products
  • Training and knowledge transfer to client staff
  • Develop and maintain core competency on Fortinet’s product line and technologies
  • Resolves and/or escalates issues in a timely fashion

Requirements

  • 7+ Years experience in LAN/WAN /Internet consulting, support and/or administration
  • 5+ Years experience with Network Security Products
  • 2+ Years experience with Fortinet products
  • Experience working as a Professional Services Consultant/ Engineer a plus
  • Solid understanding of security and networking principals and technologies such as:
    • Network Security Infrastructure – Switching, Routing, Load Balancing, WiFi
    • Security systems – Firewall, IPS, VPN, Antivirus, AntiSpam, Web Filtering, Application Control
  • Excellent troubleshooting skills
  • Outstanding oral communication and presentation skills
  • Experience at working both independently and in a team-oriented, collaborative environment
  • Conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
  • React to project adjustments and alterations promptly and efficiently
  • Flexible during times of change
  • Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments
  • Ability to bring project to successful completion through political sensitivity
  • Strong commitment and self-driven individual
  • Able to travel as needed

Education

  • Bachelor's Degree in Computer Science, Software Engineering or related work related experience

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.