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Amazon Data Center Operations Cluster Manager Infrastructure 
China, Hong Kong, Islands District 
54235876

30.03.2025
DESCRIPTION

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
• Lead and supervise a team of Data Center Managers and hourly employees across multiple data centers, installing, maintaining and decommissioning network and server hardware
• Oversee the safety, security, availability, quality, and performance of the team, while driving a positive customer experience across multiple shift schedules
• Strategic planning and forecasting; manage team and individual performance; delivering performance reviews, and address staffing needs.
• Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.
• Mentor, train and develop career progression for direct reports and members of the organization.
• Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective.
• Coordinate support of change management resources in partnership with electrical and mechanical operations teams.
• Develop, improve, and share operational best practices across the region and with peers globally.Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

BASIC QUALIFICATIONS

· Minimum 5 years of people management experience with direct reports as their performance manager
· In-depth knowledge and experience of change, problem and incident management, literacy in security and customer data protection
· Demonstrated communication skill in presentation, open discussion, team coaching
· Financial understanding in annual budgeting, Capex and Opex concepts
· Project Management skill


PREFERRED QUALIFICATIONS


· Knowledge of data center MEP Infrastructure: Power, Cooling & Facilities Management
· In-depth knowledge on data center operations, processes and continuous processes improvement
· Experience in data center Safety and Security measures
· Knowledge of data center server capacity planning
· ITIL Foundation, PMP, Lean, Six Sigma and/or Risk related certifications
· Data Center related certification - CDCP/S/E, CDCMP/TP
· Linux certification and/or administration experience - RHCSA/RHCE, LPIC, Linux+