Amazon Data Center Infrastructure Engineer Operations 

China, Hong Kong, Islands District 

67141875

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
The responsibilities include:
• 7x24 roster duty in data center operations
• Incident first responder and onsite hands on support
• Break-fix and troubleshooting according to process guideline
• Maintain proper media operations according to process guideline
• Capacity landing and decommissioning according to process guideline
• Site management and maintain tidiness in operation areas
• Innovate and contribute from day to day operation experiences to improve operation efficiencyA day in the life
You will experience a typical day of DCO in Amazon withUse ticket system to prioritize and track the installation, diagnosis, and hardware or network issues
Maintain service level agreements through the rapid response to emergency issuesWhy you will love working in an Amazon Data Center:
Diverse and inclusive cultureAbout the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 1+ years of computer hardware troubleshooting and repair experience
- Degree / High Diploma or equivalent qualifications in Information Technology / Computer Science / Engineering or related disciplines
- Experience in network cabling include optical, sound understanding on incidents response and prioritization, experience in network cabling and implement innovative ideas to improve processes

- 1+ years of data center experience
- Knowledge of network troubleshooting, fiber optics cabling standards, testing equipment and troubleshooting methodologies
- Able to communicate concisely with relevant context supported by data points