SAP Technology Services Senior Specialist - SAP Basis 

Japan, Ota 

541215882

Role Information:

• Respond, troubleshoot and resolve alerts and incidents
• Being an escalation point for, on Last Line Support for productive issues
• Follow change management processes during service request execution
• Seek opportunities to streamline standard operating procedures through automation
• Must feel comfortable working in a fast paced, dynamic and flexible environment
• Takes leading role in key improvement projects and actively handles and drive upgrade projects with latest software solutions
• Consistent in technical delivery with strong communication toward SAP counterparts and customers
• Operates effectively in a global International environment
• Working in office time with on-call shift needs.

Role Requirements:

• Bachelor’s degree or equivalent job experience
• Solid know-how on SAP Technologies (SAP NetWeaver certification highly beneficial)
• Experience in at least one NonNetWeaver technology: BOBJ, SAP Mobile, Convergent Charging, OpenText, HANA XSA, etc.
• Strong capabilities in technical documentation.
• Capacity to continuously acquire new knowledge in an independent and proactive way
• Good analytical and solution-oriented thinking
• Very good communication and networking skills
• Strong customer service focus
• Very good English language skills
• This is a hybrid role, with regular office presence in Warsaw

Work Experience:

• 7+ years experience as Technical SAP NetWeaver (ABAP and Java Basis administration) and/or NonNetweaver engineer on L3 level teams
• Strong analytical skills, working in RCA and problem management area
• DR activity support, managing and troubleshooting internal and external failover tests
• Experience with NZDM and ZDO maintenance options
• Strong working knowledge in Linux and Windows operating system platforms
• Strong working knowledge in technical documentation and knowledge productization

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