Lead the scoping, technical requirements, architecture, and the implementation of the new features and functionality.
Analyze data, build hypotheses, experiment, learn and iterate to improve the Integrated Knowledge Management services.
Collaborate with cross-functional working groups (frontend/backend/ML engineers, design, product and operation teams), in both North America and globally, to design and build end-to-end product solutions to improve Airbnb’s customer service experience.
Mentor other engineers in developing their technical, operational, and collaboration skills.
Advocate and participate in efforts to advance Airbnb’s engineering processes and technical foundations.
Your Expertise:
5+ years industry engineering experience
BS, MS or PhD in CS or related field
2+ years of industry expertise in leveraging OpenSearch, Elasticsearch or similar technologies for content indexing, retrieval and ranking applications.
[Bonus] Understanding of ML search and retrieval models.
Proficiency in one or more backend JVM languages (Java/Kotlin/Scala etc).
Proven expertise in building and maintaining high-performance, scalable and fault-tolerant backend systems powering consumer facing functionality.
Industry experience building end-to-end Machine Learning products such as Chatbots, Voice Assistants, or similar AI-driven products is a plus.
Comfortable navigating ambiguity and ownership of problem definitions.
Ability to drive alignment, manage projects, and effectively collaborate with stakeholders.