As a Data Analytics & Technology (DAT) Risk and Control Manager, you will guide and support Product Managers, Designers and Technologies with their decision-making on any operational risks associated with our programs of work, and have a passion for enabling teams to deliver better customer outcomes by maintaining a strong and consistent controls environment. You will be responsible for effective risk & controls management; supporting the business through identification of control weaknesses and recommendations for improved effectiveness; articulating business impact and associated risk; educating the business on proactive measures to remediate and improve their risk posture. You will be navigating change and contribute to delivering responsible growth and a truly customer centric experience.
Job Responsibilities:
- Build and cultivate a culture focused on partnership, collaboration and transparency with the product teams, and other functions while serving as a subject matter expert and point of escalation for meeting control obligations.
- Lead effective risk and controls management for data products, including AI/ML initiatives, with a focus on data integrity, privacy, and security.
- Identify and assess data-related risks, including data quality, data governance, and data protection, and develop strategies to mitigate these risks.
- Support the business by identifying control weaknesses and providing recommendations for improved effectiveness, particularly in data handling and processing.
- Articulate business impact and associated risks to stakeholders, emphasizing the importance of data compliance and regulatory requirements.
- Educate the business on proactive measures to remediate and improve their risk posture, with a focus on data ethics and responsible AI usage.
- Navigate change and contribute to delivering responsible growth and a customer-centric experience, ensuring data-driven decisions are aligned with risk management principles.
- Partner strategically with teams across the Product & Experience (PX) organization to design appropriate controls that mitigate data-related risks.
- Balance sound controls with efficiency through smart processes and automation, leveraging data analytics to enhance control effectiveness.
- Monitor and report on data risk metrics and control effectiveness, ensuring timely identification and resolution of data-related issues.
- You will be part of the Control Management function, which includes responsibility for risk and control management in the 1st line of defense
Required Qualifications, Capabilities, and Skills:
- Proven experience in risk and control management, with a strong focus on data products and AI/ML.
- 5+ years of demonstrable experience supporting the development of data products and holds in-depth understanding of data-related risks, including data quality, governance, privacy, and security.
- Strong knowledge of regulatory requirements and industry best practices related to data management and AI.
- Exceptional problem solving and analytical skills , solid critical thinking and analysis in technical scenarios, attention to detail and able to synthesize large amounts of data and formulate creative and innovative solutions to complex problems
- Excellent communication skills with the ability to articulate complex risk concepts to diverse audiences.
- Able to work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment