Td Bank Group Manager AML Financial Crime Risk Investigation 

Canada, Ontario, Toronto 

539790902

Toronto, Ontario, CanadaFinancial Crime Risk Management

Job Description:

The Group Manager, AML Financial Crime Risk Investigation (Enhanced Due Diligence, High Risk Customer Program) reports to the Senior Manager, AML Financial Crime Investigations (AML Enhanced Due Diligence, High Risk Customer Program) and the Associate Vice President (AVP), Head of Canada Enhanced Due Diligence and High Risk Investigations. The Group Manager supports the Senior Manager, and the AVP with the management and oversight of the High Risk Customer Program in Canada while partnering with stakeholders, working with other people managers and investigators to ensure the controls are designed and operating effectively to mitigate the risk and compliance with regulatory requirements as well as the Bank's systems of internal controls.

· Job Description

· Provide support to the Senior Manager and the AVP with the oversight and management of the High Risk Customer Program.

· Provide guidance, direction , oversee and lead a team of AML Financial Crime Investigators who conduct EDD of high risk customers as well as other AML Financial Crime Investigators tasked with conducting maker/checkers and/or quality controls while promoting a culture of compliance and an environment of ongoing employee development and feedback.

· Ensure investigations, initial and periodic reviews of high risk customers are risk assessed, reviewed, and assigned on a risk based prioritization approach and timely manner.

· Provide oversight of the investigations, initial and periodic reviews of high risk customers in accordance with the prescribed timelines including internal controls, procedures, and regulatory requirements.

· Ensure the regulatory reporting is conducted in a timely manner and/or without delay while adhering to regulatory requirements and internal controls.

· Ensures that other ongoing activities are performed according to established policies and procedures.

· Review and assess incoming files and allocate to appropriateInvestigators/InvestigativeSpecialists

· Conduct investigations in the capacity of a working lead where cases have been specifically assigned ensuring proper analysis and investigation standards are followed

· Prepare applicable documents based on criminal and/or non-criminal proceedings

· Collaborate with counterparts from other institutions and/or external organizations (e.g., public sector, government, law enforcement) to gather intelligence information where necessary

· Ensure investigations are professionally conducted and completed in a timely manner

· Identify and communicate procedural weaknesses to businesses and ensure processes for remediation are in place such as following up for corrective action where applicable

· Maintain strong awareness of emerging trends and investigative techniques for own area of specialty

· Represent the department on internal projects/committees for own specialized area as necessary

· Contribute to the development of the business plan, operationalize the plan and deliver on assignedservice/functionality

· Work with key business leaders to develop business plan, ensuring the optimal use of resources and leverage TD’s operating model to maximize efficiency, effectiveness and scale

· Monitor and communicate effectiveness of strategies, programs, and practices related to own area of accountability

· Ensure programs, policies and practices continue to meet business needs, comply with internal and external requirements, and align with business priorities

· Proactively identify key business opportunities, research and recommend enhancements/ modifications, develop strategies to achieve recommendations

· Coordinate activities with partners across the organization, may include HR, Technology, Finance, Risk Mgmt.

· Ensure team operates in compliance with applicable internal and external requirements, and employees comply with Bank and industry codes of conduct

· Ensure appropriate reporting and escalation of issues based on risk profile

· Lead relationships with business lines / corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements

· Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts

· Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

· Responsible for management of the overall team providing both leadership and guidance

· Set targets and objectives for the team, and deliver results

· Develop a team of professionals in all aspects of related competencies and act as resource and mentor to others

· Lead the process of setting performance objectives for the team; track, monitor and effectively address and/or reward performance in a timely manner

· Manage employees in compliance with all human resources policies, procedures and guidelines of conduct

· Share knowledge, information, skills, and subject matter expertise among the team and ensure the timely communication of issues and encourage good working relationships with other functions and teams

· Establish and foster a cohesive team; promote a fair and equitable environment that supports a diverse workforce and encourage the team to achieve common goals and objectives

· Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH:

· Provides people management leadership by hiring the best talent, setting goals, developing employees, managing employee performance and compensation decisions, promoting teamwork, and handling any/all disciplinary actions, as required

· Manages a team of Investigators for a specific geographical area/business unit

· Demonstrates broad and in-depth knowledge of investigative techniques, proper protocol, and financial criminal trends

· Working Manager role that provides overall direction to the team and assigns and reviews the caseload of others

· Generally involved in thematic and/or more complex investigations that may have significant reputational/ organizational impact

· Ability to present and make recommendations to senior management and executives

· Ensure an integrated approach with other business areas, broader organization, and enterprise as appropriate

· Coordinates and prioritizes multiple initiatives and manages resource allocation

· Establishes effective relationships with different Stakeholders, Business Sponsors, Executives and LOB

· Deep knowledge and understanding of businesses / technology, and organizational practices/ disciplines

· Sound to advanced knowledge of external competition, industry and/or market trends in relation to own function / business

· Focus on short to medium-term issues (e.g., 6-12 months)

· Generally, reports to a Senior Manager or an executive role

EXPERIENCE AND / OR EDUCATION

· Undergraduate degree or relevant professional certifications, designations, or equivalent required

· 7+ years relevant experience

· Strong knowledge, experience of Canadian AML legislation, requirements and guidance including but not restricted to Financial Transactions Reports Analysis Centre of Canada (FINTRAC), Office of the Superintendent of Financial Institutions (OSFI), Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA) and Ministerial Directives.

· Strong knowledge and experience with KYC requirements, EDD and High Risk Customer Program.

· Strong Knowledge and experience with various entity types and operations that may be deemed high risk in nature such as Money Service Businesses (Principals, Branches and Agents); Dealers in Precious Jewels, Stones or Metals; Politically Exposed Foreign Persons; Crowdfunding Platforms or Crowdfunding Platform Services; Nonbank (third party) Payment Providers and; White Label Automated Bank Machine Providers.

· Strong knowledge of current and emerging trends, risk and typologies of money laundering, terrorist financing and sanctions.

· Excellent oral and written communication skills

· Coaching and counseling skills

· Ability to delegate work to others, work well independently and ability to collaborate and build positive relationships.

· Strong decision-making, critical thinking, follow through ability, analytics skills,

· Ability to respond to shifting priorities quickly and managing competing priorities

· Skill in leading budgets and resource allocation

· Skill in using computer applications including MS Office

· Ability to exercise sound judgment in making decisions.

· Ability to handle confidential information with discretion

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.