Honeywell QCS Field Service Engineer I - Travel 

United States 

539009184

• Commitment of 18 months to obtain and maintain L3 CEAT certification while performing normal job duties.
• Typical work week is Monday – Friday (shift can vary) with ability to work overtime when needed.
• Be available for off hour “Emergency On-Call” as needed.

•Commitment of 18 month to Honeywell Training & Certification Program while performing normal job duties.
•1+ year prior field service experience in supporting technical or engineering services or Military experience in electronics programs may be considered equivalent to this typical qualification.
•Basic understanding of networking and electrical theory.
•1+ years of experience using Basic Windows and Microsoft Office applications.
•Experience working with Operator HMI (Panels & Touchscreens).
•Strong written and verbal communication skills must be able to clearly articulate messages both technical and non-technical.
•Ability to be self-motivated and willingness to work in demanding environments with little or no supervision and take initiative to be proactive.
•Ability to diagnose malfunctioning electrical systems and perform preventive maintenance using electrical test equipment.
•Experience or knowledge reading electrical drawings and utilize for troubleshooting electrical systems.
•Maintain Honeywell’s suite of (QCS) quality control hardware and software and handle customer questions about the state of the system.
•Sustain proficiency in all products and services that the company offers. This includes staying current with installation standard methodologies, equipment protocol, and safety guidelines.
•Provide on-site pre-start-up, start-up, contracted service work, warranty, troubleshooting, and training of Honeywell products, and ensure equipment is operational and free of defects.
•Accurately document the work that is performed at a customer facility and/or project staging area. Professionally document work completed on periodic preventive maintenance as well as intermittent corrective maintenance tasks.
•Handle customer service-related issues while fostering the customer relationship and working to solve technical problems on site.
•Deal directly with and communicate effectively with plant operators, plant management, 3rd party vendors and other Honeywell personnel in support of service operations.
•Troubleshoot and repair equipment applying own technical knowledge and experience to resolve problems.
•Accurately document the work that is performed at a customer facility and/or project staging area. Professionally document work completed on periodic preventive maintenance as well as intermittent corrective maintenance tasks.
•Review product prints and specifications.
•When required, play an active role in various projects such as upgrades, new installations, or new functionality for customers.
•Work with contractors to review and ensure the unit/package is installed to specifications.
•Coordinate work with other groups to ensure meeting commitments.

YOU MUST HAVE

• High School Diploma or equivalent
• 1 year of professional experience in an engineering or technical field/and or Military experience in electronics programs may be considered equivalent to this typical qualification.
• Valid driver's license.
• Ability to lift and/or move up to 50 pounds.
• Must be able to walk and stand 8 hours per day.
• 1 year of experience using Basic Windows OS and Microsoft Office applications.
• Be able to perform frequent climbing, kneeling, reaching, pushing, pulling, lifting, and grasping.
*Engineering or technical fields may include field service, technical operations, industrial maintenance, process automation, heavy manufacturing, prior military experience, development and/or reliability engineering, etc.

• Bachelor’s Degree in science, Technology, Engineering or Math.
• Associates Degree in Industrial Engineering or Technology.
• Ability to work safely within the Honeywell/Customer HSE requirements.
• Commitment to obtain and maintain L3 CEAT certification within 18 months of hire (Training is given to achieve this).
• Experience with industrial process control field instrumentation.
• Networking experience.
• Previous experience working in a Field Service Technician position.
• Previous technical/installation experience.
• Previous customer service experience.
• Critical thinking and troubleshooting skills; capable of learning available analysis tools to solve complex system or process problems.

Honeywell’s QCS platforms used in a pulp and paper mill

Additional Information

• JOB ID: req476706
• Category: Customer Experience
• Location: 3079 Premiere Pkwy Ste 100,Duluth,Georgia,30097,United States
• Nonexempt