Cisco Cloud Engineer 

United States, Georgia, Atlanta 

537341050

Sr. Cloud Engineer, Webex Central Operations Engineering

The application window is expected to close on: April 30, 2025.

Work in FedRAMP High or IL-5 environments, requiring U.S. Person status, with some tasks necessitating U.S. Person on U.S. soil.

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Your Impact

As a Sr. Cloud Engineer, you will play a pivotal role in designing, developing, and operating the cutting-edge cloud platform for WebEx. You will leverage your cloud-native technologies expertise and robust software development background to create, integrate, and maintain essential software components.

• Utilize CICD tools such as GitOps, Harness, and Jenkins, and IaC technologies like Ansible and Terraform, for rapid application delivery and cloud infrastructure provisioning on AWS.
• Collaborate with DevSecOps and Security Testing Orchestration (STO) teams to mitigate security risks and implement business logic using the Open Policy Agent (OPA) framework.
• Conduct load testing to validate system performance and implement best engineering practices to ensure resilient software delivery.
• Author and maintain user documentation, resolve cloud platform issues, and participate in on-call rotations to support platform and application services.
• Contribute to the reliability, scalability, and security of our next-generation platform, ensuring a high-quality SaaS product for our customers.

Responsibilities

• Develop tests to ensure high levels of code coverage and enhance code quality.
• Write and maintain technical documentation to support best practices and repeatable processes.
• Resolve issues related to the AWS cloud collaboration platform, implementing long-term fixes and automation to prevent future failures.
• Participate in on-call rotations to support platform and application services.
• Work in FedRAMP High or IL-5 environments, requiring U.S. Person status, with some tasks necessitating U.S. Person on U.S. soil.

Minimum Qualifications

• 2+ years of experience provisioning in cloud environments like AWS, Azure, GCP, or Openstack.
• 3+ years in maintaining or launching software products or developing large-scale infrastructure, distributed systems, or networks, with knowledge of compute technologies, storage, and hardware architecture.
• 3+ years in software development and automation tools like Go, Python, Java, Bash, Ansible, or Terraform.

Preferred Qualifications

• 7+ years in cloud engineering, coding, testing, or debugging.
• 3+ years of expertise in software design and architecture.
• 3+ years of expertise in cloud technologies such as Kubernetes and Istio.
• 2+ years of experience with databases like RDS, Cassandra, message brokers like Kafka, and in-memory cache systems like Redis or Elasticache.
• 3+ years of networking skills and familiarity with Unix/Linux systems, including using the CLI for component status and log checks.