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PayPal Sr Staff Experience Designer 
United States, California, San Jose 
537181529

Yesterday

Essential Responsibilities:

  • Develop and articulate clear objectives in enhancing user and customer experiences that deliver results and meet organizational goals
  • Influence decision-making at the senior leadership level
  • Perform the most highly complex digital and physical products and services using domain knowledge and extensive business expertise
  • Develop and deliver innovative strategies that benefit customers and product users
  • Lead major business projects which impact the Experience Design job family
  • Design, evaluate, and select process, product, and service improvements based on thorough understanding of user and customer needs and industry trends
  • Mentor and guide junior team members in user-centered design practices.

Minimum Qualifications:

  • Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.

Preferred Qualification:

As anew interaction models between users and AI agents, leading projects that enhance user experiences across various platforms. You will apply your deep functionalthinker, capable of designing and implementing adaptive solutions that

Essential Responsibilities

  • objectivesin enhancing user and customer experiences that deliver results and meet organizational goals.

  • Influence decision-making at the senior leadership level.

  • Hands on design and prototyping of conversational interfaces, testing adaptive systems, prototyping with AI tools, designing feedback loops between users and models, or creating explainability mechanisms

  • expertise

  • benefitcustomers and product users.

  • Design, evaluate, and select process, product, and service improvements based on thorough understanding of user and customer needs and industry trends.

  • Mentor and guide junior team members in user-centered design practices.

Required Qualifications

  • Minimum of 12 years of relevant work experience and aBachelor'sdegree or equivalent experience.

Preferred Skills: Adjacent Competencies to Agentic Skills

  • Interaction Model Design:Proven experience in designing new and intuitive interaction paradigms, especially those involving AI or automated systems. For example, creating a user interface for a generative AI tool or designing the flow for a proactive financial assistant that helps users manage their budgets.

  • Predictive & Proactive System Design:Experience in designing systems thatanticipate

  • Strategic Data Utilization:The ability to translate complex data and analytics into actionable design strategies. For example, using behavioral data to personalize a user's dashboard orleveraginguser feedback to iterate on amachine-learning-drivenfeature.

  • Continuous Improvement & Optimization:A track recordof developing and implementing methods for continuous process improvement, moving beyond one-off projects to create self-optimizing systems. For example, designing an A/B testing framework that automaticallyidentifiesand deploys winning design variations.

  • Cross-Functional & Influence Leadership:Demonstrated


Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $169,500 to $291,500

Any general requests for consideration of your skills, please