Key Responsibilities
Serve as an interface with selected business units and GIS Sales, Operations, Engineering, Service and Finance domains for the purpose of business and Business intelligence, big data and AI/ML technology strategy alignment, solution discovery, service management, project portfolio mgmt.
Validates and ensures design integrity of Business Intelligence, big data and AI/ML application and platform solutions to address complex cross functional needs. Oversee application and platform development and configuration for complex individual projects and/or across multiple, concurrent projects. Develops testing and data integration strategies. Identifies and recommend industry BKM's for integrated solution design and standards, and develop and enforce defined standards; Keeps abreast of technologies in the market and drive new technology evaluations.
Oversees business Intelligence, big data and AI/ML application and platform support services to meet performance, availability, customer service level agreement and customer satisfaction targets. Ensure systems are monitored and tuned for availability and performance, and that rigorous root cause analysis is performed andpreventative/correctiveactions implemented. Oversees execution of application and platform lifecycle activities.
Ensures delivery of project and support services within area of responsibility within allocated budget. Develops project budgets. Develops deep understanding cost model and cost drivers for service(s) and develops and implements service area budgets and cost optimization initiatives. Responsible for timely renewal of maintenance and subscription contracts.
Monitors and ensures adherence to GIS project management, software application development, testing, service management, change management, RCA and other relevant processes, standards, governance and controls. May manage execution of sox contols and testing, and support internal and external audits.
Plan and manage large scale, complex Business Intelligence, Big Data or AI/ML aplication or platform projects to ensure effective and efficient execution in line with guardrails of scope, timeline, budget and quality
Oversees contingent workers performing Business Intelligence, Big Data and AI/ML services across multiple projects or service areas. Ensures selection, onboarding and offboarding of contingent workers is performed in a timely manner. Ensures contingent workforce utilization is optimized. Works with management and strategic providers to identify gaps and opportunities and to recommend improvement plans. May approve contingent worker timesheets/costs.
Functional Knowledge
Regarded as the technical expert in their particular field
Demonstrates in-depth and/or breadth of expertise in own discipline and broad knowledge of other disciplines within the function
Business Expertise
Anticipates business and regulatory issues; recommends product, process or service improvements
Leadership
Leads projects with notable risk and complexity; develops the strategy for project execution
Problem Solving
Solves unique and complex problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions
Impact
Impacts the direction and resource allocation for program, project or services; works within general functional policies and industry guidelines
Interpersonal Skills
Communicates complex ideas, anticipates potential objections and persuades others, often at senior levels, to adopt a different point of view
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