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Bank Of America AML Platform Risk - Business Control Manager United States, Florida, Jacksonville 534557593
Job Description:
This role will exercise autonomy and is responsible for delivery and execution of technical solutions to satisfy AML Operational, Business and Financial Crimes requirements.
Responsibilities include:
• Defines program and project requirements, processes and procedures by working closely with key stakeholders.
• Works closely with project sponsors, cross-functional teams, and partners to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives
• Monitors the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators
• Works with other program/project managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution
• Meets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations.
• Develops project schedules and milestones.
• Participates in the continuous improvement of processes.
• Serves as primary contact to senior leaders and executives for critical change initiatives. Communicates, influences and negotiates to obtain necessary resources or decisions for execution.
• Sets clear and defined responsibilities and accountabilities for key program / project roles.
• Participates in strategic and horizontal activities as directed by leadership and key business partners.
• Proactively identifies and escalates emerging risks to the business.
• Works with high autonomy and independence to lead multiple large – medium scale risk projects that has cross channel impacts.
• Establishes routines to execute and deliver on project tollgates.
• Evaluates project / program performance, proactively identify trends for enhancement and modification.
• Develops and presents project plan summaries for leadership.
Required Qualifications:
• Strong ownership skills to understand need and act quickly.
• Adaptable and flexible to drive change at all levels in the organization.
• Ability to prioritize and juggle multiple priorities to meet performance goals.
• Excellent organization and time management skills, navigates complexity, prioritizes tasks and able to execute.
• Excellent attention to detail, self-motivated and ability to work with a high degree of independence.
• Ability to turn complex ideas into structured and actionable solutions.
• Demonstrated ability to influence and drive change.
• Strong interpersonal skills, including the ability to easily engage others in dialogue, influence without direct authority/control, convey sincere interest in building relationships.
• Proficiency with Microsoft Suites (PowerPoint, Excel) and collaboration platforms (SharePoint, Confluence, etc.).
• 5+ years professional experience in program and project management work including process design (demonstrating and leading large scale cross channel initiatives).
• Thorough understanding and familiarity with change management standards (including but not limited to PPRT, Risk Assessment, Materiality, JIRA).
Desired Qualifications:
• Advanced working knowledge of Anti-Money Laundering (AML) and related policies, procedures, processes and standard.
• Work experience with AML GCOR, audit and risk partners.
• Certified Anti-Money Laundering Specialist (CAMS) or similar technical designations.
• Strong understanding of Retail Banking and Investments business, processes and products.
• Project software / program proficiencies (Microsoft Projects).
Enterprise Job Description:
This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones.
Responsibilities:
- Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
- Performs monitoring and testing of controls, identifying issues and control improvements for remediation
- Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
- Manages the performance and productivity of team members that conduct quality inspection reviews
- Ensures timely execution of QA activities including control execution, case management, and results reporting
- Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews
- Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting
Additional Skills Used:
- Controls Management
- Oral Communications
- Risk Management
- Stakeholder Management
- Strategy Planning and Development
- Continuous Improvement
- Drives Engagement
- Influence
- Strategic Thinking
- Talent Development
- Data and Trend Analysis
- Decision Making
- Monitoring, Surveillance, and Testing
- Problem Solving
- Quality Assurance
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