Salesforce Success Architect - Data Cloud 

Australia, New South Wales, Sydney 

534150789

Job Category

Job Details

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

• Exciting role covering ANZ + ASEAN Markets
• Seeking Thai, Vietnamese, Bahassa (Indonesia) or Tagalog Language Skills
• Relevant technical skills with Salesforce or similar technology required

Job Description:

• Be a trusted Data Cloud subject-matter expert for the broader Success Architect organization, including how Data Cloud relates to the success of AI.

• Engage with our Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Data Cloud.

• Identify and evaluate capability gaps for standard product capability or identify creative Architect solutions through customization.

• Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI

• Run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Data Cloud customers.

• Build strong relationships with both internal and external business partners, contributing to broader goals and growth.

• Drive thought leadership through mentoring and knowledge sharing

Basic Requirements:

• English and an additional language skills at business proficiency level (Thai, Vietnamese, Bahassa-Indonesia OR Tagalog)

• Minimum 2 development/project implementation lifecycles of Salesforce Data Cloud/CDP

• Proven experience in enterprise consulting, including implementing enterprise software solutions in the Analytics/CDP spaces.

• Demonstrated ability to analyze, design, and optimize business processes focusing on data & integration architecture, with a focus on guiding customers through migration to and optimization of Data Cloud

• Deep understanding of data modeling, integration architectures, and data governance best practices.

• Excellent communication skills, and ability to work collaboratively with cross-functional teams from Developer to Executive

• Ability to facilitate discussions and translate technical concepts& solutions into tangible business value and ROI for customers

• Ability to demonstrate basic understanding and stay up-to-date with emerging data-related and AI technologies

• Proactive and self-starting attitude with the ability to manage tasks independently while collaborating remotelywith customers and colleagues

• Values the importance of Data Ethics and Privacy by ensuring that customer solutions adhere to relevant regulations and best practices in data security and privacy.

Preferred Requirements:

• Experience in a consulting or implementation Partner for Data Cloud/CDP

• Experience with large data such as Snowflake, Databricks, AWS, Google Cloud Storage/Big Query, Azure administration or architecture

• Experience with Customer Data platforms such as Segment, Tealium, Adobe Experience Platform, Amperity, Treasure Data, Twilio Segment, Realtio, etc

• Experience implementing Salesforce Clouds, Multi cloud scenarios - Sales, Service, Industries, Marketing or Commerce

• Familiar with at least one of the Salesforce Architecture Domains: Integration, Access and Identity Management, Data Architecture, Sharing and Visibility, Declarative and APEX Development

• Experience in programming languages such as Python, Java, .Net, SQL

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