Job Description:
Asyou will act as the
market intelligence leadsupporting TD’s enterprise digital strategy by identifying, synthesizing, and reporting on global trends, benchmarks, and opportunities that shape the future of banking. This role enables TD to make forward-looking, data-driven decisions, drive award recognition, and track TD’s positioning against the Digital Leadership Framework. Your accountabilities will include, but are not limited to:
Industry Insights and Benchmarking: Demonstrate Digital thought leadership to develop recommendations to advance our digital journey. Identify critical digital trends across various data sources, draw conclusions and make actionable enterprise recommendations to key stakeholders within the organization on a formal and ad hoc basis.
Recognition: Create an award-winning culture at TD and provide positive reinforcement for TD as a leader in digital to external stakeholders. Accountable for identifying meaningful enterprise awards, determining roadmaps, support submissions and promotional opportunities with corporate partners.
External Communications: Collaborate with corporate partners (CAPA, IR) to ensure TD is well represented and seen as an industry leader within Digital space. External stakeholder communications including but not limited to Quarterly, Annual reporting and Investor Days.
Research Portfolio: Act as an advocate by proactively monitoring new industry research opportunities and emerging technologies (eg: Gen AI) to determine potential future fit for the organization. Relationship management with third-party Research Vendors. This function would include management of research contracts with Vendor Relations and management of the research budget.
Job Requirements
Specific Educational Requirements:
Undergraduate degree required; Post Graduate degree or Professional Designation preferred.
OtherQualifications/Skills/Experience:
Excellent analytical, logical, and organizational skills; a drive to understand the relationships between data and activities draw conclusions and use critical thinking to validate/verify outputs.
Highly effective "story teller" / communicator who engages colleagues, business partners, external stakeholders, and employees
Experience delivering written & verbal presentations of analyses & recommendations to Senior Management.
Excellent communication with an ability to bridge the gap between business and emerging technology
Demonstrated ability to deliver concise executive recommendations using disparate data from multiple sources.
Significant depth of digital experience and working knowledge of emerging technologies
Excellent relationship management skills, effectively supporting multiple complex relationships with a superior ability to make things happen using positive influence
Expertise in working effectively in teams – requires a track record of workingcross-organizationallyand with multiple stakeholders at varying levels
Robust organizational skills with the ability to work in a fast-paced environment and manage multiple deadlines and priorities
Thrives under uncertainty and ambiguity under tight timelines to high profile audiences
Familiarity with third-party research (Forrester, JD Powers etc), prior Management Consulting, and Investor Relations experience would be an asset
10+ years of experience in the financial services or related technology industries.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
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