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The candidate will be responsible for applying in-depth subject matter expertise and contributing to improvement of processes and workflow for the area or function. Requires in-depth understanding of how areas collectively integrate within the PMO and will coordinate and contribute to the objectives of the function and overall business and technology. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize, and validate potentially complex material from multiple sources. Strong communication, writing, and facilitation skills are required. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning.
This role applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
Responsibilities:
Performs functional, automation and regression testing and all Initiatives related to User Acceptance Testing (UAT) process and product rollout into production.
The specialists will also work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach.
Analyze and understand the requirements for each of the use cases within Automation Anywhere to help migrate off the platform into OpenSource RPA.
Work with ambiguity to help identify technical solutions for the business needs
Conducts a broad range of complex process monitoring, product evaluation and audit assignments.
Follows industry quality trends; applies to current environment as appropriate. Interacts with various levels of management; communicates technology level process changes.
Ensures project standards and procedures exist, are fully / clearly documented and followed throughout the software development life cycle.
Monitors products for conformance to standards; monitors processes for conformance to procedures; identifies risks; ensures annual organizational reviews of standards and procedures are conducted.
Documents findings and performs root cause analyses. Recommends solutions and improvements to existing standards and procedures; collaborates with other areas in technology to develop new standards and procedures.
Ensures all corrective actions are assigned, documented and completed.
Verifies traceability in project work products.
Provide ongoing support and maintenance for the developed RPA processes, addressing any issues or updates as required.
Collaborate with cross-functional teams to define and deliver projects that meet business needs
Work with stakeholders to capture business requirements and translate them into technical designs and strategies
Gathers, maintains and reports on quality metrics.
Acts as advisor and mentor for junior members of the team.
Analyze requirements and Execute tests, document testing requirements and processes for all applications to ensure QA policies and standards are met.
Performs other duties and functions as assigned.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
Strong communication skills and Technical BA ability for requirement gathering.
Ability to analyze complex processes and design efficient automation solutions.
Positive attitude and mind set to break silo’s and work through ambiguity to find and implement solutions.
6-10 years experience in an IT Quality and project management role. Ability to work independently or within groups on projects assigned
Requires in-depth knowledge, understanding and analytical thought. Exhibits comprehensive knowledge of several areas within IT Quality and has a good understanding of the industry.
Strong understanding of testing processes. In depth understanding of the Systems Development Lifecycle and solid experience in several phases of systems development, preferably in testing program management. Must demonstrate confidence in their abilities
Education:
Bachelor’s/University degree in Computer Science, Engineering, or a related field/equivalent experience.
Master's/University degree in Computer Science, Engineering, or a related field/equivalent preferred.
PMP certifications/equivalent preferred.
Anticipated Posting Close Date:
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