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Apple Software Application Support Engineer Retail Engineering United States, Texas, Austin 530471137
27.06.2024
Description
Leading and participating in the development of functional requirements and technical specifications for support documentation & automation.
Minimum Qualifications
- BS degree or higher in CS or related field
- At least 4 years of experience supporting critical customer-facing systems in Production
- Comfortable with on-call rotations, international travel and weekend coverage
Preferred Qualifications
- Past support experience with eCommerce platform or Retail/Payments systems
- Comfortable with Project Management principles, from defining requirements to elaborating a production launch. (D2P & Agile methodology)
- Experience in presenting and distilling complex technical issues in simple terms
- Past experience in documenting & preparing the visualization of large data sets through data analysis tools such as Tableau, or Power BI
- Past Retail Experience is a strong plus
Additional Requirements
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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