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KLA Sales Operations Analyst 
United States, California, Milpitas 
527987264

31.07.2024

Our Sales Operations Team is looking for a multifaceted individual who can communicate effectively across various functional areas and has excellent hands-on problem-solving, and analytical skills. This person will elevate the operational efficiency and data management in the Sales Operations department.

  • Maintain a bookings snapshot report including weekly analysis of snapshot data.

  • Generate and maintain various snapshot analysis reports applying advanced Excel skills

  • Review sales orders in SAP for allocations, configuration issues and pricing.

  • Provide support for quotes, sales forecasts, shipments.

  • Reconcile bookings dollars in snapshot to SAP and Caerus.

  • Complete quarter end close activities in conjunction with corporate finance.

  • Respond to inquiries relative to order conditions and configurations from Program Managers, Division Sales, Master Scheduler, Configuration Analyst, Trades Services and Finance.

  • Coordinate divisional tool slotting in conjunction with Master Scheduler.

  • Maintain ARGO Master Ops plan weekly. Reconcile between corp revenue and Argo plan.

  • Participate in weekly divisional meetings pertaining to order status, forecast, and/or order review.

  • Receive quote requests, quote changes, adjustments and cancellations from Field Sales, Divisional Sales, Master Schedulers and Program Managers. Submit requests to Corporate OA for order processing as needed.

  • Review and acknowledge divisional approval for non-standard terms and conditions in accordance with Corporate Bookings policy.

  • Concentrated support and work commitment during peak activities, such as at the end of corporate fiscal periods.

  • Work on complex problems where analysis of situation or data requires an in-depth evaluation of various factors. Exercise judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criterion for obtaining results.

  • Good communication and telephone skills to relate and resolve specific order issues. Ability to act in authoritative role in meetings or related discussions.

  • Previous background should include knowledge of order management, as well as demonstrated ability to take care of other company personnel on customer order-related issues.

Minimum Qualifications

  • 4 year degree or at least two years work experience in a Sales Ops environment supporting the Sales function internally.

  • Advanced skills on functionalities of Microsoft Excel.

  • SAP ECC and SAP CRM, MS Teams, Sharepoint, Power BI reporting experience preferred but willing to train.

  • Ability to react quickly in a fast paced environment.

  • Function independently without daily direction.

  • Excellent interpersonal and project management skills.

  • Ability to work within a global environment, with sensitivities and understanding of cultural and multiple time zone challenges.