Key Responsibilities:
- Define and execute the product vision, strategy, and roadmap for our best in breed Sales Performance Management solutions, ensuring alignment with business goals and customer needs.
- Lead design/UX, user assistance, and overall product management efforts to create intuitive, high-value experiences with connected and automated processes for customers. Incorporate SAPs global adoption and experience strategy into our solutions, maximizing the internal understanding of customer adoption, usage patterns, and opportunities.
- Collaborate across all functions – Sales, pre-sales, post-sales, support, services, engineering and operations – and leverage internal feedback to further influence and define the strategy and roadmap, while also identifying areas of incremental opportunities.
- Drive roadmap planning, both annual as well as interval (quarterly). Incorporate operations efforts and priorities that also consume engineering capacity. Lead the process to manage the product backlog, leveraging customer insights, data analysis, and market trends to inform decision-making.
- Define and track key performance metrics to measure product success, engagement, adoption and consumption. Ensure corporate product standards are delivered, where applicable, within our solutions
- Serve as the voice of the customer, gathering feedback from users, sales teams, and stakeholders to refine and optimize product offerings to drive growth and retention.
- Advocate for and implement best practices in product-led growth, ensuring a frictionless user journey.
- Lead and mentor a team of product managers, and UA, UX professionals, fostering a culture of innovation and excellence.
Qualifications & Experience:
- 7+ years of leading SaaS product management team(s) in a product-led environment, managing a team, with a proven track record of success.
- Evidence of and strong desire to create breakthrough innovation that leads to competitive advantages and potential market disruption
- Deep expertise in UX principles, user discovery, market trend analysis, competitive landscape, user assistance processes, and customer-centric product development.
- Strong analytical skills with the ability to use data to drive decisions and measure success.
- Excellent communication and leadership skills, with experience influencing stakeholders and collaborating across teams.
- Ability to develop and execute a strategic product roadmap that aligns with business objectives.
- Familiarity with Agile methodologies and product management tools such as Jira, Aha!, or similar platforms.
- Familiarity with product management, adoption and usage metrics and tools
- Ability to build and maintain strategic and cross-functional partnerships across SPM, SAP, with partners and customers
- Ability to prioritize across conflicting needs of various stakeholders and influence ideal
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DallasJob Segment:User Experience, Performance Management, Product Manager, Sales Management, Pre-Sales, Technology, Human Resources, Operations, Sales