What you'll do...
You’ll sweep us off our feet if:
- You understand how customers shop online. You have a strong customer-centric perspective and champion the needs of customers and stakeholders.
- You love digital experiences and get excited about great visual presentation and content.
- You are Intellectually curious, technically savvy, detail oriented, entrepreneurial mindset, willing to take on a challenge.
- You leverage data and insights to make informed decisions with the ability to translate analysis and insights into actions.
- You build trust quickly and can lead by influence, creating impact through partnership as well as ownership.
- Proactive problem solver who operates effectively and independently as well as in a team environment, even in areas of uncertainty and ambiguity.
- You understand what it means to “own a project”. Passionate and attentive self-starters, great communicators, amazing follow-through.
- Strong written and verbal communication and presentation skills; comfortable presenting to internal executive stakeholders and cross functional business partners.
What you’ll do:
- by identifying customer and operational needs and developing and communicating plans and priorities. Delivering key cross-functional projects that span across multiple teams within the organization. Collaborating daily with cross-functional team members including Catalog, Marketing, SEO, Design, Product, and more.
Monitor item page and content performance
through analysis of key metrics. Monitor operational performance metrics and web analytics to analyze and report out on item page content quality, insights, and opportunities - weekly, monthly and quarterly. Ensuring business & cross-functional partner needs are met
by evaluating ongoing effectiveness of current plans, programs, and initiatives; consulting with 4iTB (four in the box) partners, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving overall item page and content experience. Promoting and supporting company policies, procedures, mission, values, and standards of ethics and integrity
by way of training and providing direction to others in their use and application and ensuring compliance and utilizing and supporting the Open-Door Policy Operating with excellence
– You’ll lead key operational processes on the team from weekly and monthly business reviews to management of the issues and ideas intake process. You’ll land the fundamentals and create and help scale best-in-class efficient workflows and processes. - Approximately 0-15% opportunity to travel per month
Minimum Qualifications
- Bachelor’s degree in related field and 2 years related experience OR 6+ years’ experience in site merchandising, content, eCommerce experience, tech operations, project management, or related area
Additional Preferred Qualifications
- Strategy, marketing, consulting, or account management experience a plus
- Prior eCommerce or retail experience a plus
- Master's degree in Business Administration, Economics, or related field
- Prior research and project management experience a plus
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Benefits & Perks:
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see
The annual salary range for this position is $90,000.00-$180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: - Stock
Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.Option 2: 7 years’ experience in project management, program management, program operations, or related area.2 years’ supervisory experience.
Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
702 Sw 8Th St, Bentonville, AR 72716, United States of America