Your Impact in Role:- Effectively and Efficiently facilitate New Hire Training, Cross Training and Upskilling for Product, Process and Soft Skills and Continuous Learning for existing employees
- Facilitate, Drive, Track and Report Completion of Uber Compliance and Regulatory Training and Product & Process Updates
- Assist with implementation and completion of Uber, Regional and LOB mandatory training at our partner BPOs; and assist with the certification of BPO Trainers for new LOB and modules thru TTT sessions. Facilitate new hire classes at the BPOs when needed.
- Partner with Instructional Designers to conduct Training Needs Analysis for KPI and skills and improvement initiative as well review the accuracy of translated courses.
The Experience You’ll Bring:- Beginner stakeholder management
- Beginner facilitation skills
- Google Suite; Learning Management Systems
- Exceptional skills in Communication, Customer Centricity, Planning & Organization and Execution, Problem Solving and Teamwork
* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .