As a Technology Support Lead in Commercial & Investment Banking's Regulatory Compliance Surveillance team, you will play a leadership role in ensuring the operational stability, availability, and performance of our production services. Critical thinking while overseeing day-to-day maintenance of the firm’s systems will be key and set you up for success as you navigate tasks related to identifying, troubleshooting, and resolving issues to ensure a seamless user experience.
Job responsibilities
- Lead teams of technologists that provide end-to-end application service delivery for the successful business operations of the firm on FINRA CAT regulatory reporting
- Execute policies and procedures that ensure operational stability and availability
- Monitor production environments for anomalies, address data quality issues in Regulatory reporting and drive evolution of utilization of standard observability tools and adhere to FINRA CAT SLA requirements
- Escalate and communicate issues and solutions to the business and technology stakeholders, actively participating on FINRA CAT Reporting business governance meetings
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise troubleshooting, resolving and maintaining information technology services
- Minimum 10 years of experience doing application development and/or production support in finance domain.
- Technically hands-on working with Linux scripting (Shell, Python, Pyspark ) and database systems (Oracle SQL/PLSQL).
- Basic knowledge of application development.
- Quick thinker, problem solver (even under pressure) and a fast learner under constantly changing environment.
- Ability to automate and build tools for improved productivity, or eagerness to learn it
Preferred qualifications, capabilities, and skills
- Working knowledge in one or more general purpose programming languages and/or automation scripting
- Exposure to AWS Cloud would be plus