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Applied Materials FabVantage TM Etch Module Process Engineer - E4 United States, Arizona, Phoenix 519422406
Key Responsibilities
Resolves complex process/tool issues utilizing analytics, equipment and process knowledge and systematic troubleshooting methodologies (8D, DOE, analytics) for effective root cause diagnostics and resolution. Communicate learnings to rest-of-world to strengthen service product packages.
Engage with customer to identify their high value problems (matching, output, yield, defects etc.) Pitch Applied services product like Crossmatch, Fleet optimizer, Process Optimizer, COO, PM engineering etc. Propose and implement new Continuous Improvement Projects (CIPs.)
Understand customers’ roadmap, interpret the technology and service needs at different segments and identify opportunities for Applied service engagement. Works with service business unit and service products development team in service product development and transfer to customers, including on-site optimization. Capture and feedback service learnings to Headquarters.
Serves as liaison between the customer and Applied headquarters, ensuring clear understanding of customer issues and delivery of applicable solutions. Works closely with customer and local service team to meet service agreement performanceindicators/entitlements.
Captures learnings and write case studies for FV knowledge base.
Present updates to customer, Applied management and other stakeholders.
Functional Knowledge
> 7 years’ Experience in 2 or more process areas on 2 or more technologies
Demonstrates depth and/or breadth of expertise in own specialized discipline or field
Experience and knowledge in Applied Materials tools and process is plus
Data analytics and problem-solving skills, FDC, metrology, integration knowledge
Preferred skills in one or more of the following areas: Etch, DDP
Business Expertise
Interprets internal/external business challenges and recommends best practices to improve products, processes or services
Leadership
May lead functional teams or projects with moderate resource requirements, risk, and/or complexity
Problem Solving
Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions
Impact
Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies
Interpersonal Skills
Communicates difficult concepts and negotiates with others to adopt a different point of view
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