Regular or Temporary:
English (Required)
1st shift (United States of America)
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
- Handles a range of complex duties (moderate to material) involving client transactions and problem resolution including but not limited to money transfers and client onboarding involving BSA/AML approval process
- Under supervision and direction of the Group Support Leader, supports other operational needs of the Specialty business such as BSA/AML coordination for SEG, coordination of the new account process, Reg-E international wire processing, tax document certification (i.e., W8) support, etc.
- Participate in key projects, as needed.
Specific to International specialists:
- Analyzes and processes documentation for client onboarding, new account opening and client/account changes.
- Works closely with client team to gather information for FIU pre-approval review
- Coordinates FIU pre-approval process for all new International Wealth clients and works as a liaison with the FIU teammates.
- Responsible for the client onboarding process of new clients approved by FIU
- Coordinates new account opening process for new and existing clients
- Assist with tax document certification process
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- 7+ years financial services operations experience
- Excellent interpersonal, communication, organizational and problem-solving skills
- Ability to work effectively in conjunction with and in support of client-facing teammates
- Demonstrated proficiency in basic computer applications, such as Microsoft Office software products including Access.
- Self-driven and must be able to work independently
Preferred Qualifications:
- 7+ years international private banking and/or CIP/AML experience
- Ability to speak, read and write in Spanish