Microsoft Cloud Solution Architecture Manager 

Switzerland, Zurich, Zurich 

517999631

Required/Minimum Qualifications

• Bachelor’s degree in computer science, Information Technology, Engineering, or related field AND experience in cloud/infrastructure technologies, information technology (IT) consulting/support, software development/support, technology solutions, practice development, architecture and/or consulting
  • OR Master's Degree in Computer Science, Information Technology, Engineering, or related field
  • AND 6+ years experience in technology solutions, practice development, architecture, consulting, and/or cloud/infrastructure technologiesOR equivalent experience
  • OR equivalent experience

Additional or Preferred Qualifications

• Developing & Motivating Talent: Build a diverse team with capabilities needed to achieve current and future business objectives, creating an inclusive work environment where every employee can effectively engage, and wants to be part of the team. This includes providing ongoing coaching and feedback that helps direct reports develop their capabilities.
• Problem Solving: The ability to identify problems and review related information to develop and evaluate options and implement solutions.
• Operational Excellence: The ability to apply principles, systems, tools, and strategic insights to sustainably improve key performance metrics (KPIs) and drive operational efficiencies.
  • Situational fluency (Interpersonal Flexibility): Study your customer, understanding the situation, "reading the room", and reacting accordingly. Coaching teams on how and when to pivot customer/ internal conversations based on what you observe in your environment.
• Technical
  • Breadth of technical experience and knowledge in foundational security, foundational AI, architecture design, with Strong technical understanding of cloud deployment scenarios and workloads and Proven ability to map the customer’s needs to technical solutions.

• People Management
  • Build and grow healthy teams through talent management, diversity and inclusion, coaching, and career development. Inspire and foster a culture of customer-centricity and consumption, adoption and use through collaboration with peers and extended teams.
  • Develop a team that incorporates a mix of expertise across key workloads and lead them through changes using the Demonstrated Capability Framework
• Customer Centricity
  • Lead your team to deliver positive Customer Satisfaction, and coach them to become trusted advisors to customers and partners, by leveraging Azure Infrastructure services to operate AI solutions on a scale, and expertise to enable defined Customer Success Plan outcomes. Coach the team to provide feedback & insights from customers/partners back to the relevant MS teams including Product Groups, to enable continuous improvement and AI Innovation.
  • Be the cloud-consumption leader in the field for your Area, owning the business and results. Vocal leader and customer champion in your Area with both local and corporate leadership to elevate cloud adoption issues and accelerate resolution.
• Business Impact
  • Empower your team to win and accelerate application and AI innovation projects to production, including guidance on architectural design, required services to operate AI solutions at scale, including Infrastructure, Data, Networking, Security, and Management, technical recommendations, blocker escalations and technical resource orchestration. Engage with the area’s most strategic customers as executive sponsor to accelerate digital transformation journey and help customers build microservices architectures with scalable databases to capture innovation. Drive teamaccountability to ensure revenue and business metrics are achieved.
  • Lead your team to utilize “Well-Architected” framework, such as prominent levels of performance, security, scalability, maintainability, and appropriate reusability and reliability with an emphasis on Networking, Zonal/multi-region, and Security. Partner with all required Microsoft stakeholders in the subsidiary to land and drive CSA role clarity, account coverage, project assignment and effective cross-team collaboration.
• Technical Leadership ​
  • Foster a continuous self-learning culture and drive technical intensity, driving team to enable customers to realize desired business outcomes, including innovation.
  • Model impactful community engagement and coach team to contribute to repeatable Intellectual Property (IP).