Essential Responsibilities:
- Create comprehensive end-to-end process maps.
- Identify and resolve complex problems within business processes to drive global improvements.
- Develop detailed business requirements.
- Manage and oversee user acceptance testing.
- Act as a subject matter expert to guide teams in process improvement initiatives.
- Establish and implement best practices for the function.
- Collaborate with cross-functional teams to streamline workflows and enhance operational effectiveness.
- Develop and track key performance metrics.
- Document and standardize processes.
Minimum Qualifications:
- Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.
Pipeline Management & Sales Operations
- Own end-to-end management of the Win Checkout sales pipeline, ensuring accurate forecasting and deal progression tracking
- Develop and maintain comprehensive pipeline reporting and analytics to provide visibility into sales performance and trends
- Create standardized processes for deal evaluation, approval workflows, and stage-gate progression
- Monitor deal velocity and identify bottlenecks that could impact revenue targets
Cross-Functional Coordination & Stakeholder Management
- Serve as the central point of coordination between Sales, Product, Engineering, Legal, Finance, and other key teams
- Facilitate regular cross-functional meetings and ensure clear communication of priorities, timelines, and dependencies
- Develop senior stakeholder reporting and create materials for driving weekly steering committee meetings
- Drive accountability across teams by establishing clear ownership, deliverables, and deadlines
- Escalate blockers and resource constraints to leadership with proposed solutions
Deal Analysis & Strategic Assessment
- Conduct comprehensive financial and strategic analysis of potential deals, including ROI calculations, risk assessments, and competitive positioning in conjunction with various finance teams, bringing challenge and a comprehensive view
- Challenge assumptions and validate business cases presented by internal teams and external partners
- Develop frameworks for deal prioritization based on strategic value, implementation complexity, and resource requirements – translate into pipeline
- Create deal recommendations to senior leadership with clear rationale and supporting data, considering all levers available
Information Management & Intelligence Gathering
- Proactively collate customer feedback to inform sales strategy
- Maintain up-to-date knowledge of Win Checkout capabilities, roadmap, and competitive differentiators
- Create and maintain comprehensive deal documentation and knowledge repository
- Ensure all stakeholders have access to accurate, timely information needed for decision-making
Core Competencies
- Exceptional organizational skills with ability to manage multiple complex projects simultaneously
- Strong analytical mindset with proven ability to challenge assumptions and validate business cases
- Outstanding communication skills, both written and verbal, with experience presenting to C-level executives
- Demonstrated ability to influence and drive results in matrix organizations without direct authority
- Self-directed with strong sense of ownership and accountability for outcomes
Professional Background
- Bachelor’s degree or equivalent
- 2-5 years of experience in operations or strategic initiatives a leading consulting firm or within technology companies
- Previous experience in fintech or e-commerce preferred
- Proven track record managing complex, multi-stakeholder initiatives with revenue impact
- Experience working directly with cross-functional teams
Technical & Analytical Skills
- Advanced proficiency in data analysis tools (Excel, SQL, Tableau, or similar)
- Strong financial modeling capabilities with experience in deal evaluation and ROI analysis
- Familiarity with CRM systems (Salesforce preferred) and sales pipeline management tools
- Experience with project management methodologies and tools
Travel Percent:
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .
The US national annual pay range for this role is $111,500 to $191,950
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Our Benefits:
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